Customer Success Manager
Current
Apr 2024 - Present
AeroLeads people directory · profile
Frans Agian Email & Phone Number
Customer Success Manager
at
PT. Mastersystem Infotama
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Success Manager
Location
Jakarta, Indonesia
Company size
Who is Frans Agian? Overview
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Quick answer
Frans Agian is listed as Customer Success Manager at PT. Mastersystem Infotama, a with 535 employees, based in Jakarta, Indonesia. AeroLeads shows a matched LinkedIn profile for Frans Agian.
Frans Agian previously worked as Customer Engineer at Pt Nusantara Compnet Integrator (Compnet) and 1st Level Engineer Support at Pt Nusantara Compnet Integrator (Compnet). Frans Agian holds Bachelor'S Degree, Information Technology, C from Stmik Kharisma Makassar.
Company email context
Email format at PT. Mastersystem Infotama
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PT. Mastersystem Infotama
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Profile bio
About Frans Agian
I worked in IT industry for 8 years. I have experienced for many different position role such as Web Developer for 1 years, IT Network Support for almost 2 years, 1st Level Engineer for 3 years, Customer Engineer/Project Manager Maintenance for 2 years and now in Customer Experience position as Customer Success Manager.
Listed skills include Network Design, Firewalls, Network Security, Web Development, and 5 others.
Current workplace
Frans Agian's current company
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Pt. Mastersystem Infotama
5 roles
Frans Agian work experience
A career timeline built from the work history available for this profile.
Customer Engineer
Work at PT. Nusantara Compnet Integrator as Customer engineer to analyze, delivery, improve and show progress on achieving customers goals.- Responsible for RP 20 Billion Project.- Maintaining good relationship with the customer and the company's internal team.- Oversee 12 Private Customers from onboard to renewal.- Analyze customer health score and build action plans to improve health score.- Coordinate with related parties to prepare maintenance service to customers.- Monitoring maintenance service in accordance with the Procedure and Service Level Agreement.- Ensure the realization of Preventive and Corrective Maintenance accordance with the obligations of the Customer.
Jan 2022 - Apr 2024
1St Level Engineer Support
Work as 1st Level Engineer Support at PT. Nusantara Compnet Integrator for maintain and troubleshoot customer devices (network, security, wireless, server, storage, virtual machine, collaboration and end point).
Jan 2019 - Jan 2022
Network Engineer
Pt China Construction Bank Indonesia
Work as Network Support at China Construction Bank of Indonesia to maintain and troubleshoot Network devices (Router and Switch), Collaboration devices (CUCM server, IP Phone, WebEx, Cisco TelePresence), Wireless Devices (WLC and Access Point), and support user Endpoint devices (Desktop, laptop, and printer).
Jun 2017 - Jan 2019
Web Developer
Pt Reinscorp
work as Web Programmer at PT. Reinscorp, Batam. Build a web or web-based software using Adobe PS, HTML, CSS, Bootstrap, jquery, Code Igniter framework, and CMS (WordPress and Opencart).
Jun 2014 - Jun 2015
Team & coworkers
Colleagues at PT. Mastersystem Infotama
Other employees you can reach at mastersystem.co.id. View company contacts for 535 employees →
TU
Tri U.
Colleague at Pt. Mastersystem InfotamaJakarta Metropolitan Area, Indonesia
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MC
Martin Chandra
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
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NR
Nizar Rudin
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
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AK
Ade Koswara
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
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NL
Nadia Luqiana
Colleague at Pt. Mastersystem InfotamaWest Java, Indonesia
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HH
Harry Hartono
Colleague at Pt. Mastersystem InfotamaSouth Jakarta, Jakarta, Indonesia
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MI
Mohamad Ikrom Nafi
Colleague at Pt. Mastersystem InfotamaSouth Jakarta, Jakarta, Indonesia
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SH
Suroto Hasan
Colleague at Pt. Mastersystem InfotamaIndonesia
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SE
Samuel Erlangga
Colleague at Pt. Mastersystem InfotamaSouth Jakarta, Jakarta, Indonesia
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CT
Cecilia Tan
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
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Tri U.
Colleague at Pt. Mastersystem InfotamaJakarta Metropolitan Area, Indonesia
View →
MC
Martin Chandra
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
View →
NR
Nizar Rudin
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
View →
AK
Ade Koswara
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
View →
NL
Nadia Luqiana
Colleague at Pt. Mastersystem InfotamaWest Java, Indonesia
View →
HH
Harry Hartono
Colleague at Pt. Mastersystem InfotamaSouth Jakarta, Jakarta, Indonesia
View →
MI
Mohamad Ikrom Nafi
Colleague at Pt. Mastersystem InfotamaSouth Jakarta, Jakarta, Indonesia
View →
SH
Suroto Hasan
Colleague at Pt. Mastersystem InfotamaIndonesia
View →
SE
Samuel Erlangga
Colleague at Pt. Mastersystem InfotamaSouth Jakarta, Jakarta, Indonesia
View →
CT
Cecilia Tan
Colleague at Pt. Mastersystem InfotamaJakarta, Indonesia
View →
1 education record
Frans Agian education
FAQ
Frequently asked questions about Frans Agian
Quick answers generated from the profile data available on this page.
What company does Frans Agian work for?
Frans Agian works for PT. Mastersystem Infotama.
What is Frans Agian's role at PT. Mastersystem Infotama?
Frans Agian is listed as Customer Success Manager at PT. Mastersystem Infotama.
Where is Frans Agian based?
Frans Agian is based in Jakarta, Indonesia while working with PT. Mastersystem Infotama.
What companies has Frans Agian worked for?
Frans Agian has worked for Pt. Mastersystem Infotama, Pt Nusantara Compnet Integrator (Compnet), Pt China Construction Bank Indonesia, and Pt Reinscorp.
Who are Frans Agian's colleagues at PT. Mastersystem Infotama?
Frans Agian's colleagues at PT. Mastersystem Infotama include Tri U., Martin Chandra, Nizar Rudin, Ade Koswara, and Nadia Luqiana.
How can I contact Frans Agian?
You can use AeroLeads to view verified contact signals for Frans Agian at PT. Mastersystem Infotama, including work email, phone, and LinkedIn data when available.
What schools did Frans Agian attend?
Frans Agian holds Bachelor'S Degree, Information Technology, C from Stmik Kharisma Makassar.
What skills is Frans Agian known for?
Frans Agian is listed with skills including Network Design, Firewalls, Network Security, Web Development, Network Engineering, Cisco Certified, Servers, and Network Troubleshooting.
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