AeroLeads people directory · profile
Fran Serrano Email & Phone Number
Fundador and CEO
at
Profingit.es
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Fundador and CEO
Location
Valencia, Valencian Community, Spain
Company size
Who is Fran Serrano? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Fran Serrano is listed as Fundador and CEO at Profingit.es, a with 1 employees, based in Valencia, Valencian Community, Spain. AeroLeads shows a matched LinkedIn profile for Fran Serrano.
Fran Serrano previously worked as Fundador & CEO at Profingit.Es and Supervisor (temporal) at Atenzia. Fran Serrano holds Bachelor'S Degree In Business Administration And Management (Uclm), Business Administration And Management, General from Universidad De Castilla-La Mancha.
Company email context
Email format at Profingit.es
This section adds company-level context without repeating Fran Serrano's masked contact details.
Profingit.es
Review company-level records connected to Fran Serrano before choosing the right outreach path.
Profile bio
About Fran Serrano
Nací y crecí en Albacete hasta los 25 años. Ahora vivo en la preciosa ciudad de Valencia. Pero, si quieres, te cuento un poco mejor estos últimos 10 años de mi vida:En 2013, debido a la crisis, decidí marcharme a Manchester (Reino Unido), con una idea de negocio en mente: distribuir allí alimentación española. Conseguí hacerme mi pequeño hueco en el mercado siendo Sole Trader (lo que viene siendo autónomo), y me convertí entonces en LTD (Sociedad Limitada) cuando empecé a ver crecimiento en mi cartera de clientes. Así es cómo nació Spaneli LTD. Para optimizar costes, me mudé a un pueblo cercano llamado Bolton, donde almacenaba todo el stock en mi propia casa. Sí, legalmente, y con todas las inspecciones aprobadas con la mejor nota de calidad sanitaria. No voy a mentir, el primer año y medio fue una de las etapas más duras de mi vida, pero empezó a ir mejor cada vez desde entonces cuando por fin sobrepasé el punto muerto y ya no tenía que endeudarme más para avanzar. Ya se podía decir que era sostenible, ya que todo el benefició lo reinvertía de nuevo en la empresa.Cuando llevas 3 años fuera y prácticamente solo, te planteas la fecha de regreso (que siempre fue mi intención), o de instalarte definitivamente y echar raíces. Entonces, me contactaron desde Rentalcars.com porque necesitaban especialistas en ventas en el mercado inglés y español, lo que me hizo definir mi etapa final en Reino Unido y poder volver a vivir en mi querido Manchester. Mantuve toda mi cartera de clientes de Spaneli, pero no hice esfuerzos en ampliarla honestamente porque me volvería pronto a España. A los 9 meses en Reltalcars.com, subí al puesto de supervisor en Atención al Cliente y Ventas, el cual mantendría hasta el día de mi retorno a España. Al subir de puesto, empecé a tramitar el cierre de Spaneli, y decidí tomarme unos meses de "tranquilidad". Decidí volver a España en agosto de 2017, y desde entonces he estado trabajando, aprendiendo y observando; esperando a que una de tantas ideas que se me ocurren destacase fuertemente sobre el resto. A finales de 2019 observé la gran cantidad de material que las empresas no usan más, y que no saben qué hacer con él: herramientas, mobiliario, material audiovisual, maquinaria, etc. Investigué sobre el mercado, y consideré que las opciones actuales no ofrecían una solución especializada. Por eso he creado Profingit.es, una plataforma online para que las empresas vendan lo que ya no necesitan usar más (recuperan el valor residual), y otras puedan comprar esas oportunidades (ahorran en costes).
Listed skills include Management, Business Strategy, Marketing, Social Media Marketing, and 29 others.
Current workplace
Fran Serrano's current company
Company context helps verify the profile and gives searchers a useful next step.
Profingit.Es
12 roles
Fran Serrano work experience
A career timeline built from the work history available for this profile.
Fundador & Ceo
CurrentCompra y vende material profesional de segunda mano.✅ Ahorra en costes 🚀✅ Recupera el valor residual 💶----------------------------------Startup apoyada por LANZADERA (Incubadora/aceleradora de startups de Juan Roig - Presidente de Mercadona). Proyecto seleccionado para la edición de septiembre 2020 - Fase Start: 1759 candidaturas presentadas, 120 proyectos seleccionados.
Jan 2020 - Present
Supervisor (Temporal)
- Contrato eventual por circunstancias de la producción: cubriendo una baja -Supervisión del conjunto de operaciones desempeñadas en el centro de atención de llamadas de Valencia (central de la Comunidad Valenciana):- Supervisión y organización de todos los departamentos operacionales: Centro de Atención (CAP), Unidad Móvil (UM), Coordinadores de Zona (CZ) y Administración- Control de tiempos de actuación- Distribución de puestos en el centro de atención de llamadas- Supervisión de la gestión de las emergencias- Supervisión de la actuación operativa en la Comunidad Valenciana (Castellón, Valencia y Alicante)- Control y análisis del stock (terminales, periféricos y UCR's/pulsadores)- Gestión y supervisión de nuevas altas (ventas) y diferentes trámites administrativos (multas, bajas temporales y definitivas, renovaciones de contratos, etc)
May 2019 - Sep 2019
Business Developer
Tricasa Inmobiliaria
- Real state listing administration, sales and rentals- Redesign of the marketing and commercial policy and its implementation - Adjustment of the stock to current legal regulations (Energy Efficiency Certificates) - Market research - Control of cash flows and administration
Aug 2017 - Mar 2019
Business Support
Rentalcars.com is part of the Priceline Group of companies. The Priceline Group (NASDAQ: PCLN) is composed of four primary brands – Rentalcars.com, Booking.com, Priceline.com, and Agoda.com.--------------------------------------------------------------------------------------------------------------As a Support Team Advisor, I support agents with a range of enquiries from customers in contact with the service over the phone, on email and through live chat. Also, provide support in real-time (over the phone and/or through online messaging) ensuring that I deliver timely and accurate information to agents in a professional and courteous manner.--------------------------------------------------------------------------------------------------------------- Team Manager (secondment) in two times during my period as supervisor. - Assist agents with a range of enquiries from customers on the phone, by email and through live chat.- Provide clear and accurate responses on demand.- Manage and resolve escalated customer enquiries.- Audit agents’ inbound and outbound activities against agreed framework, providing clear and comprehensive feedback on application of guidelines and procedures, accuracy of information provided and effectiveness of communication with customers.- To provide coaching and support to advisors.- Proactively maintain up to date knowledge in the areas of reservations, customer relations, email and live-chat.
Jul 2016 - Jul 2017
Sales And Customer Service Representative
Rentalcars.com is part of the Priceline Group of companies. The Priceline Group (NASDAQ: PCLN) is composed of four primary brands – Rentalcars.com, Booking.com, Priceline.com, and Agoda.com.----------------------------------------------------------------------------------------------------------- Confidently communicating with a range of customers through inbound and outbound calls as well as over email and live-chat and providing the best service possible- Offering car hire deals for customers to suit their needs, adapting the packages appropriately and also offering Rentalcars.com’s own Full protection product- Identifying customers needs and overcoming objections- Very target driven and competitive. ----------------------------------------------------------------------------------------------------------- Top 3 performer selling Rentalcars.com’s Full protection cover with over 62% conversion amongst a group of 30 agents. - Top performing Advisor in Live-Chat. Considering factors: Customer Satisfaction Score (CSAT) >95%; First Contact Resolution (FCR) >92%; Average Handling Time (AHT) <12 mins/engagement; Online Rate Control (80-85%); >950 engagements a month.
May 2015 - Jul 2016
Founder And Company Director
Distribution of Spanish foods in UK (based in Manchester). B2B & B2C. Previous: Independent commercial agent (Jule 2013 to January 2014). Website: http://www.spaneli.co.ukBlog: http://www.spaneli.co.uk/blogSpanish food supplier based in Manchester (United Kingdom). Company focused on selling high quality products at affordable prices as retailer and as wholesaler.- Sales & Purchases Management B2B & B2C- Kashflow Accounting Software- Prestashop (Open-Source E-Commerce Solution) - Online Shop: www.spaneli.co.uk- Wordpress (Open-Source Content Management System (CMS)) - Blog www.spaneli.co.uk/blog (+55 posts)- Social Media and Marketing Online: - Facebook: +480 fans, Twitter: +222 followers, Linkedin, Google +, Facebook Ads, Google AdWords, Blog. Mailing: MailChimp. Photoshop, Sony Vegas Video Editor.- SEO* (Google searchs): “Manchego+Cheese+UK”: #1 page "Spanish+Food+Suppliers+UK”: #2 page “Spanish+Distributor(s)+UK”: #2 page “Serrano+Ham+UK”: #3 page *Investment: £300 (Google Adwords+Facebook Adwords)- EU VAT Legislation- EU Acquisitions & Dispatches- UK Food Standards- Logistics- Start-Up Development (Administration, Market Research, Marketing Planning, Business&Marketing Strategy, Financial Accounts)- Team Management: 2 students having their 3 months-internships in the company. In collaboration with the University of Castilla-La Mancha under the "Erasmus +" program" (Albacete-Spain).- Customer service (face to face, phone calls, email)
Aug 2013 - Jul 2016
Administrative - Accounting Assistant (Internship)
Construcciones Sys, S.L.
Control of portfolios of customers, management of leases, billing, rental and sale of properties (apartments, stores, warehouses…), stock control contracts.- Rentals payment chasings: +50 rental delayed payments chased and successfully charged- New rental agreements created: ~60 during 3 months- New sale agreements created: +10 during 3 months
Jul 2012 - Sep 2012
Temporary Administrative Assistant
Construcciones Sys, S.L.
Management of cashings and payments, attention to the client, achievement of reports, control of invoices, telephone reception.Customer service:- Face to face: ~20 people assisted/day- Phone calls: ~25 people assisted/day- Email: ~30 emails/day
Jul 2011 - Sep 2011
Waiter
Restaurante Il Forno, S.L.
Attention to diners and bar
Aug 2010 - Sep 2010
Jul 2008 - Sep 2008
Worker In Vivarium
Jardín De Forestales
Maintenance and conservation of junipers and other arboreal species.
Jul 2007 - Aug 2007
1 education record
Fran Serrano education
FAQ
Frequently asked questions about Fran Serrano
Quick answers generated from the profile data available on this page.
What company does Fran Serrano work for?
Fran Serrano works for Profingit.es.
What is Fran Serrano's role at Profingit.es?
Fran Serrano is listed as Fundador and CEO at Profingit.es.
Where is Fran Serrano based?
Fran Serrano is based in Valencia, Valencian Community, Spain while working with Profingit.es.
What companies has Fran Serrano worked for?
Fran Serrano has worked for Profingit.Es, Atenzia, Tricasa Inmobiliaria, Rentalcars.Com, and Spaneli Ltd.
How can I contact Fran Serrano?
You can use AeroLeads to view verified contact signals for Fran Serrano at Profingit.es, including work email, phone, and LinkedIn data when available.
What schools did Fran Serrano attend?
Fran Serrano holds Bachelor'S Degree In Business Administration And Management (Uclm), Business Administration And Management, General from Universidad De Castilla-La Mancha.
What skills is Fran Serrano known for?
Fran Serrano is listed with skills including Management, Business Strategy, Marketing, Social Media Marketing, Marketing Strategy, Strategic Planning, Entrepreneurship, and Economics.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Fran Serrano you were looking for.
View similar profiles
