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Fran Servián Mármol Email & Phone Number

Customer Relationship, Leroy Merlin at Leroy Merlin - España
Location: Madrid, Community Of Madrid, Spain 6 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Relationship, Leroy Merlin
Location
Madrid, Community Of Madrid, Spain
Company size

Who is Fran Servián Mármol? Overview

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Quick answer

Fran Servián Mármol is listed as Customer Relationship, Leroy Merlin at Leroy Merlin - España, a company with 38068 employees, based in Madrid, Community Of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Fran Servián Mármol.

Fran Servián Mármol previously worked as Head of Customer Relationship at Leroy Merlin - España and Project Chief Human Transformation. Efficiency and Change management at Leroy Merlin - España. Fran Servián Mármol holds Ciencias Económicas Y Empresariales from Universidad Complutense De Madrid.

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Email format at Leroy Merlin - España

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Leroy Merlin - España

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Profile bio

About Fran Servián Mármol

Fran Servián Mármol is a Customer Relationship, Leroy Merlin at Leroy Merlin - España.

Current workplace

Fran Servián Mármol's current company

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Leroy Merlin - España
Leroy Merlin - España
Customer Relationship, Leroy Merlin
france, aquitaine, france
Website
Employees
38068
AeroLeads page
6 roles

Fran Servián Mármol work experience

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Head Of Customer Relationship

Current

Av. De LA Vega, 2. 28108 Alcobendas, Madrid

My mission is focused on two pillars: The implementation and evolution of a customer-centric culture in the regional offices and stores, and the implementation of the company's customer-oriented strategy. Direct team 10 Regional Customer Relationship Managers.Scope of Responsibility: - Evolution of customer satisfaction KPIs: NPS, GMB, Mystery Shopping.

Mar 2023 - Present

Project Chief Human Transformation. Efficiency And Change Management

Madrid, Comunidad De Madrid, España

New organizational design & process reengineering. Change management plans. Customer centric business process developement.Responsibilies:- Cultural and human changes transformation- Definition of missions and new organizational models- Developement and evolution of teamwork methodologies- Continuous improvement and business proccess developement

Nov 2018 - Apr 2023

Project Manager, Organization, It Department

Leading the development of applications for full- business- management in the areas: Finance, Supply Chain,Sales, Operations, Marketing and Human Resources.International Sponsor of Leroy Merlin in transformation projects of Adeo Group

Jan 2016 - Jan 2019

Service Operations Manager

Customer Services and Operational service Manager. Board store committee member and member of the LeroyMerlin national steering committee in the Customer Services area.

Jan 2007 - Jan 2016

Self Employed

General De Servicios Hosteleros

Exploitation, Implantation and Management of Coffee-shops businesses within shopping centers throughfranchises

Jan 2006 - Jul 2007

Customer Service Manager-Controller-Sales Manager

Spain

Developing the following missions:- Customer service Manager (National area)- Management Controller (Regional area)- Sales Manager

Jan 1998 - Jan 2006
Team & coworkers

Colleagues at Leroy Merlin - España

Other employees you can reach at leroymerlin.fr. View company contacts for 38068 employees →

1 education record

Fran Servián Mármol education

FAQ

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Quick answers generated from the profile data available on this page.

What company does Fran Servián Mármol work for?

Fran Servián Mármol works for Leroy Merlin - España.

What is Fran Servián Mármol's role at Leroy Merlin - España?

Fran Servián Mármol is listed as Customer Relationship, Leroy Merlin at Leroy Merlin - España.

Where is Fran Servián Mármol based?

Fran Servián Mármol is based in Madrid, Community Of Madrid, Spain while working with Leroy Merlin - España.

What companies has Fran Servián Mármol worked for?

Fran Servián Mármol has worked for Leroy Merlin - España, General De Servicios Hosteleros, and Boulanger.

Who are Fran Servián Mármol's colleagues at Leroy Merlin - España?

Fran Servián Mármol's colleagues at Leroy Merlin - España include Joao Barbosa, Lina Batzaki-Gkolfinopoulou, Nicolas Papavero, Timothee Stamper, and Carolina Lopez Sanchez.

How can I contact Fran Servián Mármol?

You can use AeroLeads to view verified contact signals for Fran Servián Mármol at Leroy Merlin - España, including work email, phone, and LinkedIn data when available.

What schools did Fran Servián Mármol attend?

Fran Servián Mármol holds Ciencias Económicas Y Empresariales from Universidad Complutense De Madrid.

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