Executive Manager Retail Financial Services

Interim manager/consultant with relevant global and emerging market experience in Retail banking, (Consumer and (M)SME) Microfinance, and Digital Banking. Proven track record in the alignment of business, process re-engineering programs (e.g. digital transformation), and strategic positioning. Developed a motivating and respectful leadership style, is client- and result oriented with a project-based and no-nonsense approach.Interested in (Interim) Management positions with a… Show more Interim manager/consultant with relevant global and emerging market experience in Retail banking, (Consumer and (M)SME) Microfinance, and Digital Banking. Proven track record in the alignment of business, process re-engineering programs (e.g. digital transformation), and strategic positioning. Developed a motivating and respectful leadership style, is client- and result oriented with a project-based and no-nonsense approach.Interested in (Interim) Management positions with a special focus on business transformation and assignments related to process re-engineering and digitalization. Show less

Seconded by Welten to Triodos Investment Fund to perform CCD analyses and revisions

Microfinance institution

Microfinance institution

Responsible for the strategic management and development of Retail Banking ensuring the highest level of productivity and service in Papua New Guinea, Solomon Islands, Fiji and Niue. Overall responsible for re-engineering and positioning of the Retail Division, the strategic development and results of the branch network, the ATM network, Eftpos and other Electronic channels including SMS banking and Internetbanking. Oversees Marketing, Product Management, Market Management, Rural Banking.

Liason between ING and its Microfinance partners Setting up and managing technical assistance projects in cooperation with microfinance institutions in developing countries.

As Retail Banking specialist seconded by ING bank working in long term re-engineering/change management projects in local banks in Indonesia, Taiwan, Thailand and Poland being responsible for advice, design and implementation of product -and risk management policies and systems. Provided Strategic Advice as Retail Banking consultant to the management of banks in e.g. Uganda, Macedonia and Russia.

•Responsible for the restructuring of the Consumer and SME lending activities of the Bank Slaski shortly after the bank was acquired by ING.Results: • A reorganized and well performing retail credit department • A dramatic increase of the portfolio volume (20%), quality and profitability

• Responsible for the overall result of Dealer Cashplan BV, a medium sized retail finance company mainly specialized in selling products via car dealers and other consumer credit intermediaries. As a captive from and controlled by ING NV (Interadvies), the company was responsible for its own funding and made its own financial and commercial strategy (MTP).