Frantasia Johnson Email & Phone Number

Hoover, Alabama, United States

• Lead in collaborating with parents and other school staff to help manage behavior issues among students.
• Review detailed input to enhance the effectiveness and efficiency of classroom programs to encourage the student’s productivity.
• Accomplish and perform special education duties with Spur in Hoover City Schools while holding various childcare and educational roles, including nanny with private family, teacher’s aide with JCCEO, and substitute.
• Serve as the liaison and assist management for general office maintenance to ensure health and safety environment.
• Prepares and applies innovative methodologies to enhance learning and use appropriate training materials based on student learning styles.

Bessemer, Alabama, United States

• Directly assist mental health clinicians in performing various administrative tasks. Researched information to solve problems and answer questions via the operation of phones. Eliminated inmates’ risk of self-harm or.
• Corresponded with patients through effective follow-up. Managed inquiries and complaints to ensure a high level of service.
• Administered daily operations in a national provider of mental health and medical services by closely monitoring inmates.
• Experienced in maintaining, document comparison, answering multiple phone lines, and managing calendars.
• Created, completed, and recorded accurate data entry of client information into an electronic record system to ensure data accuracy.

Birmingham, Alabama, United States

• Ensured quality assurance of customer service in person, over the phone, or by correspondence to achieve exceptional operations.
• Provided effective and efficient service to patient care units and hospital departments to ensure patient fulfillment.
• Maintained inventory and delivered supplies to the appropriate location to ensure that the stocks were always available.
• Exercised sound judgment regarding safety by always picking up and returning items to the decontamination room for reprocessing.
• Minimized inventory discrepancy by informing the Distribution coordinator of any needed adjustments on a daily basis.

Hoover, Alabama, United States

• Applied strong attention to detail of market conditions about price, inventory levels, and trends as they relate to current merchandise.
• Loaded/unloaded shipments, organized backroom spaces, and stocked shelves. Assisted customers in locating products.
• Handled a range of customer service activities and provided administrative support to ensure customer-focused operations.
• Responded to and assisted customers with inquiries in a friendly manner, investigated client complaints, and monitored the store for any suspicious activity.

Bessemer, Alabama, United States

• Prepared yearly reports and letters for parents, recorded student papers, maintained confidential information and documentation of children.
• Determined disciplinary action by working and collaborating with other employees to identify behavioral problems.
• Supported and implemented the age-appropriate curriculum, materials, and recreational activities to enhance the cognitive, social, physical, and emotional development of students. Organized basic care and activities.
• Led in offering special care to students, including eating, using the restroom, and performing basic educational projects.
• Ensured that the children were properly taken care of and that their needs were completely attended on a daily basis.

• Greeted shoppers, provided information on procedures, and answered customer concerns to ensure a high level of customer satisfaction.
• Led in balancing cash drawers to ensure proper records. Performed other duties during special occasions to ensure efficiency.
• Spearheaded in calculating transactions and utilized cash registers to accurately collect customer payments.
• Handled large sums of cash on a day-to-day transaction while monitoring supplies to ensure all inventories were balanced.