Joshua Frantz Email & Phone Number

United States

Dallas/Fort Worth Area

Monitor real-time performance and job completion of assigned field technicians. Ensure efficient and effective routing of each day's scheduled work. Optimize all day’s assignments to ensure efficiency and tech productivity. Provide positive influence and leadership within the Dispatch organization. Leadership component and requires one to be mindful of their behavior both in and out of the workplace while representing Time Warner Cable (Now Spectrum).

Mesa,Az

• Promoted internally to lead a my store to 3rd out of 634 stores and held that position for 14 months.• Chain-leading results in year-over-year revenue growth. 50% comp in 2007, 14% comp in 2008 and ranked 4th out of 52 Districts in 2009.• Top 5% in customer service metrics from 2007 through 2009.• Led a once inconsistent district to regularly achieve overall performance ranks in the top 5 of the chain (out of 45-50 districts).• Achieved 17% reduction in controllable expenses through effective labor management and loss prevention training.• As a Manager Trainer, responsible for mentoring 10 newly hired Managers through company training programs.• Promoted 5 people internally to Store Managers in-Training. Promoted 2 to assistant Manager.

Germany

Serve as the principal advisor to the first Sergeant and Commander; responsible for the health and welfare of 11 NCOs, 12 Soldiers and 8 DA civilians responsible for the health, welfare, morale, discipline and performance; responsible for personal and professional counseling, comply with standard operating procedures, inspections and physical fitness; trains, and supervises.

Bachelor Of Applied Science (B.A.Sc.), Mechanical Engineering

An Introduction To Operations Management, 3.3

Activities and Societies: an introduction to marketing and an introduction to Operations management. Same course all Trump management must.