Change/Leadership Principal
CurrentChange leadership, executive advisory and performance improvement consulting. Sample initiatives include:• Hospitality/Tourism – Engaged by CEO to support him and the executives of all 5 divisions to initiate a significant culture change.Enabled organizational change leadership and alignment with training and messaging clarification. Crafted the case for change into a one-hour story that justified and depersonalized a radical shift in expectations and conditions of employment.Subsequently, consulted with senior executives to analyze strategic and operational decisions for alignment with change management principles. Created a sustainable change adaptive culture by training managers to apply change management principles to strategic decision-making. • Healthcare – Facilitated change management, communications and team performance sessions to improve relationship between doctors and administrators at this public hospital. Client established first-ever successful Executive Steering Committee with representatives from both the medical and administrative leadership to improve adoption of client satisfaction initiatives.• Energy Utility - In concert with a Business Process Improvement consultant, planned and implemented communications, training and facilitation to establish and enable new behavioral expectations. Facilitated team strategy sessions. Designed and delivered Team Performance enhancement training, increasing speed of decision-making during implementation phase. Retained to continue sustainability efforts. • Financial Services – Worked with Executive Vice President of the Services division. Year-long engagement coaching him and his executive team during strategic planning sessions that resulted in industry-best pace of integrations and internal and external customer satisfaction improvements. Subsequently retained to facilitate human capital planning for new division.