Francesa St. Germain Wright Email & Phone Number

Santa Clarita, Ca, Us

Glendale, Ca

Contact wide variety of medical education-providing institutions across the country to secure theability to record lecture presentations for online CME educational products. Collaborate with BoardReview Chairpersons, medical experts and the editing team to produce outlines and PowerPointslides for their online presentations and manage the overall production processKey accomplishments include: Effectively communicated and collaborated with over 1150 medical experts to deliverdesired content on time and under budget Recruited over 500 medical content experts who delivered 1000 online presentations as partof 35 board review courses Persuaded speakers to meet recording deadlines and negotiated honoraria Received more than 200 verbal and written accolades from speakers and chairperson foroutstanding customer rapport and support In 2017 produced 5 major board review products that resulted in more than a 38% increasein subscribers Effectively collaborated with medical institutions throughout the United States to deliveronline medical journal presentations

La Palma, Ca

MARKETING RESEARCH CONSULTANT 2012- PRESENT Independent research consultant providing analytical data and consumer marketing information for future competitive environments. Process includes marketing research with physicians and members of the pharmaceutical industry. Work with audio company to outline educational materials for members of the medical community. Act as a project manager being the liaison between national and international thought leaders enabling physicians to review studies within their field for the enhancement of their continuing medical education.

Southern California

Specialty Therapeutic RepresentativeLaunched Synera (lidocaine and tetracaine) pain patch in the Orange County/Los Angeles area. Prompted the Synera patch to Orthopedic Surgeons, Physical Medicine and Rehab Physicians, Interventional Pain Management Specialist and Pediatricians. Planned and implemented sales activities. Executed the “Buy and Bill Process” for individual physician offices. Synera is a direct sale to physicians and later reimbursed pending the physician's contractual managed care agreements. Partnered with the office staff on "trial and training days" to ensure the proper usage, placement, of Synera. Educates billing department on correct coding for Synera to insure maximum reimbursement

Serve San Gabriel Valley. Call on Pediatricians, General Practitioners, and Family Practice physicians at private practices, hospitals and clinics. o Established a major medical group on exclusive contract with Merck – this represented $3.5M in revenues: 30% of product overall revenues. o On track to produce 120% to quota for $4M vaccine sales and $2M Singulair market. o Provide Interim District Manager role in absence of DM. o Having gained invaluable business acumen via previous role as Corporate Vaccine Trainer, implemented numerous improvements to Sales Operations, Customer Service, and Account Development. o Enhanced expert disease state knowledge of Hepatitis A / B, HPV, Rotavirus Gastroenteritis, Chickenpox, MMR, and Asthma. o Furthered career reputation as the “Go-To” person to develop key products, markets and customer relationships. o Select Achievements: > 2010: Gardasil: 110%; RotaTeq: 130%; Varivax: 111%> 2009: Gardasil: 102%; RotaTeq: 117%; Varivax: 85%; Singulair: 99%

Demonstrated exceptional QCS skills to further coach trainees with the ability to effectively promote, probe and sell Merck vaccineso Trained more than 1200 new hire and transfer representatives for the Vaccine Divisiono Consistently received an average evaluation score of 97% out of 100% o Coached and Counseled over 100 representatives on expectations resulting in improvement of selling skillso Developed and Designed Training Presentations for field-based representatives and Vaccine Account Specialistso Conflict Management Workshop presented at the past Pediatric and OB/GYN Regional Meetings resulting in a 90% positive response rate o Mentor Training Guide currently being used in the fieldo Developed a Singulair Asthma to Allergic Rhinitis Transition Plan using articulation presentation formato Facilitated Vaqta Training to 530 Representatives and Business Managerso Facilitated Clinical Pharmacology Training to 100 Representativeso Facilitated Varivax PC Training to 225 Representativeso Developed Physician Distributor Product Training Project for outside product distributorsCompleted Projects:o Reactive Training Programo Certified Representative Training (CRT) o Acute Care Pneumococcal Training Plano Vaccine for Children’s Incumbent Training Plano Fundamentals Training Level 1 Evaluation Surveys

Lansdale, Pa

Vaccine Training Specialist (2005 – 2007) Promoted to this role which was located in Lansdale, PA  Designed and facilitated training curriculum which became the corporate standard.  Enjoyed seeing 23% of students advance to award-winning careers.  Earned an Award of Excellence for Outstanding Class Training Point, 2006.

Executive Vaccine Specialist (2004 - 2005) Senior Vaccine Specialist (2001 - 2004) Vaccine Specialist (1998 - 2001) o Served the San Fernando Valley for all three roles. o Accolades – awards include MVP Vice President’s Award (2000); Best District Champion (2000, 2002); VIP Peer Award (2000, 2002); and Outstanding Contribution Award for Field Training (2006). o Helped lead the highly successful Pneumonococcal Initiative for Kaiser Permanent, Southern California; presented initiative overview and results at the corporate annual National Sales Meeting in 2005. o Select Achievements: > Enhanced territory sales rank from 56th to 29th in 18 months. > Earned numerous “Awards of Excellence” during this tenure: Point Trainer Award, Conflict Management Workshop, Coverage of Empty Territories; sales-related awards included: Largest Market share for Singulair – 2003; Varivax Initiative – 2004; and Comvax Special Offer – 2005.

Mba, Masters In Business Administration

Achieved MBA while also full time employee of Merck.

Ba, Marketing And Management

Activities and Societies: Society for the Advancement of Management, Student Government