Responsible for developing the programs for Deloitte to interact with the HR Solution Provider community. From a traditional perspective, this means being responsible for analyst coverage approaches, marketing asset products, and events. From an innovation perspective, this means developing new programs to advise our HR Solution Provider members on topics such as sales enablement, product engineering approaches on AI, Blockchain, offshore development centers, and strategic advisory on topics such as capitalization strategies.

I have the sincere pleasure of being part of the SAP.io Tech Advisory Panel.

The CEO Advisory Council brings unique knowledge and skills to help further the HRCI mission of enabling people and organizations to discover, develop and demonstrate their fullest potential through innovative learning and certification in the ever-evolving world of HR. The Advisory Council is a resource to the CEO by offering advice, insight into industry trends and bringing a different perspective.

Responsible for serving the Korn Ferry Futurestep teams around the world by developing, implementing and improving the product innovation plans for our Talent Acquisition Technology Platforms. Key Responsibilities include running the Global Program Management Office for our Client Platform Services, developing the feature roadmaps with our existing partners, and being active in the HR Technology Sector to identify upcoming technologies.

Responsible for supporting the World Class RPO and Search teams. Focused on internally serving the talent acquisition organization to make sure we have the best resources, tools, processes, technology and investments to provide clients with leading edge delivery and results.

Design, develop and sustain human capital planning tools that facilitate fact based decision making related to Gulfstream's short and long term human capital needs. Specific responsibilities include:1. Tactically optimize job distribution strategies to achieve the appropiate applicant flow2. Operationally responsible for the talent acquisition platform from sourcing to on boarding3. Strategically responsible for Strategic Workforce Planning

Responsible for leading and serving a great team that performs four discrete functions for the enterprise - Personnel Support Group which is responsible for all HR records, and employee data maintenance, Workforce Analytics, HR applications and Multimedia Design and Development. Achievements during this time include:1. Developing and Implementing a strategy to make the HR Applications Global2. Achieved Safe Harbor status3. Developed a HR Metrics Center of Expertise that implemented Strategic Workforce Planning4. The Multi-Media team expanded the skill set to photography, video production and took responsibility for support of the corporate intranet.

Had the pleasure to lead the organizational development, technical training, and leadership training functions while an executive search was occurring.

Responsible for all aspects of business development, sales and client relationships for the Southeast United States to represent the RiseSmart portfolio of services. However, due to some strategic changes the entire company went through a restructuring and this was one of the roles eliminated. During this short timeframe, accomplishments included:• Developing a market penetration approach that resulted in a full sales pipeline, and exceeding expectations on signings for clients who were larger than 2 Billion in revenue. • Championed defining and rolling out the new Relocation Employment Assistance program• Received HRCI credit approval for a webinar discussing all aspects of layoffs and restructuring.

Responsible for a $100 million plus portfolio, across several Multi Process Human Resource Accounts. Specific responsibilities entail developing, resourcing, and implementing sales plans. Additionally, the role is one of the primary contacts with the client to maintain relationships and monitor customer satisfaction at various levels of the organization as appropriate. As major contractual events occur, such as renewals, this role is responsible for the overall strategy and negotiations. Accomplishments:• Identified and implemented an innovative enterprise offering for pandemic readiness, allowing multiple corporate divisions to tie their offerings together into one cohesive product set. • Identified and brought in over 30 Million in RFP’s for other ACS divisions by building broader relationships in the accounts outside of the traditional human resource contacts.• Awarded the “Hustle” award by the CEO of ACS for the month of October for client specific project. • Breaking internal ground of identifying and selling international solutions into the US client base.• Identified and launched a strategic partnership for outplacement services. • Sits on HR Outsourcing Association Standards and Practice Committee.

Managed and developed Multi-Process Human Resource Outsourcing accounts that were at critical stages, such as initial contracting, implementation, and renewal. These accounts typically had total contract values over $100 Million. Responsible for all elements of the account to include profit & loss management, revenue growth, staffing, solution development, associate engagement, and client satisfaction. Accomplishments:• Consistently exceeded revenue and expense goals for every account managed which were over $20 Million in annual revenue and at least 15,000 employees in a variety of industries, including: hospitality, pharmaceutical, consumer electronic manufacturing, and financial services. • Delivered successful quality service using internationally based teams in India, England, Canada, and United States with team sizes over 250 FTE's• Invited to speak at the 2008 Human Resource Outsourcing Association Summit. (http://www.hrosummits.com/speakers.asp)

Primary responsibility was to develop and implement the Multi-Channel efforts to further leverage the e-commerce presence in the stores, and to develop new ways to use the stores as an element with the web site. Specific accountabilities included growing store use of the web site for orders, liaison role with Corporate Operations and managing the P&L for store direct ship. Role reported directly to the President of Circuit City Direct. Secondary responsibilities included managing Trading Circuit. The roles involved day to day field management, P&L management and continuing to understand the dynamics of the eBay marketplace to identify learnings that can be syndicated within the company.

Primary responsibility was to incubate new retail formats. Specific responsibilities included business due diligence, model development, and field management of operations. Role reported directly to the COO.

Successfully developed and led the enterprise outsourcing strategy department, which reported to the Chief Finance Officer. This team's methodology was built upon best-of-breed approaches by working with a wide cross section of third party advisors and legal experts. Accomplishments:• Developed a rapid and rigorous process that successfully lead fourteen functional areas through an internal review effort, vendor review, request for proposals, due diligence and contract stages of the outsourcing effort. Some of the functional areas included merchandising, legal, procurement, marketing, finance, and application development. • Out of the fourteen functional areas, seven areas were led to full completion of the cycle to include implementation. The remaining areas were deemed to be better to keep in-house for a variety of reasons. • Performed business development and acquisition efforts on behalf of the Chief Finance Officer and Chief Executive Officer.* Outsourcing Process was featured in HRO Today Magazine (http://www.hrotoday.com/content/736/full-circuit)

This role was developed to provide successfully lead cross-functional teams on a variety of executive committee projects. Accomplishments:• Responsible for all stages of the outsourcing of the Human Resources department, which eventually led to the Circuit City and Exult deal, which was awarded “Deal of the Year” by HRO Today magazine. • Developed a plan to divest a small flexible engineering and manufacturing subsidiary by identifying and implementing the appropriate organization, financial, inventory and real estate changes. Completed plan in 5 months, which ultimately led to the successful sale of the subsidiary. • Led a project to consolidate all of the externally and internally facing call centers. The result was the reduction of seven call centers to two. This consolidation resulted in lower costs and measured quality of service increased.

Responsible for all aspects of operations and marketing for a start-up company that developed a neurofeedback device and custom-designed video games that helped children with Attention Deficit Disorder. Primary responsibilities included all aspects of manufacturing to include hardware and software development plans, fulfillment, and customer service. Additional responsibilities included management of the website, direct marketing and sales and marketing program. The company was liquidated after the second round of financing did not materialize. Accomplishments:• Coordinated direct marketing approach to target both parents and appropriate psychologists.• Reduced inventory costs by developing a new just-in-time production approach with Canon and local engineering firms.• Worked with Board of Directors and investors on a number of emergency funding rounds for company financing.

Responsible for all web site operations for circuitcity.com, which included all operational technology aspects, 75 person call center operations, two national distribution centers and in-store fulfillment operations, national fraud control team, inventory control functions for over $50 million in annual sales, advertising and marketing strategy development for e-commerce site, and budget and revenue forecasts. Negotiated marketing and integration agreement with Amazon.com. Responsible for growing customer frequency rates, and customer acquisition rates by designing innovative business plan for music/video merchandising and e-mail direct marketing program which tripled business. Developed the Guaranteed Delivery program, which offered free product if guaranteed holiday delivery date was not met on a national basis.

Responsible for developing and implementing sales strategy to expand retail channel distribution for the digital video disc (DVD) rental program on a national basis and to implement sales of DVD players with DIVX technology enhancement through nationwide retailers. Managed manufacturer relationships with Panasonic, RCA, Proscan, Zenith, and JVC by coordinating retail support functions such as training, promotional material development, and coordinating call center management for national product release and initial product roll out. Developed innovative data sources into a viable business data warehouse utilizing DVD Player tracking by geocode to provide hard customer data to potential retailers.

Responsible for coordinating advertising, merchandising, collateral materials, and visual displays for new product launch of DVD Players and DVD rental program (DIVX). Led successful product launch that captured over 25% market share of DVD Player sales in less than six weeks on a national basis. Established initial sales training programs and corporate operations efforts for product launch for retail store chain nationwide.

Responsible for facilitating and training new hires on selling behaviors and product knowledge on a national basis for retail chain. Planned and organized Grand Opening training on all national basis for new store openings for Sales Associates, Sales Managers, and Store Managers.