Franziska Miller Email & Phone Number

* Opening new customer files for different countries* Reporting on our executed services for key accounts* Supporting our housing desk with administrative tasks* Answering calls coming into our key account hotline* Monitoring of group inboxes* Participation in various projects for the further development of our digital future

United Kingdom

* Assisting business clients who use a well-known computer software* Building strong relationships with clients* Bilingual position - German and English* Keeping customer records up to date, maintaining customer contracts, and ensuring that billing and payment information is accurate* Processing sales agreements and updating internal sales systems accordingly* Being proficient in using computer software such as order processing and databases* Being responsible for… Show more * Assisting business clients who use a well-known computer software* Building strong relationships with clients* Bilingual position - German and English* Keeping customer records up to date, maintaining customer contracts, and ensuring that billing and payment information is accurate* Processing sales agreements and updating internal sales systems accordingly* Being proficient in using computer software such as order processing and databases* Being responsible for training new starters to the team Show less

London, England, United Kingdom

* Ensuring exceptionally high levels of customer service are offered at all times* Having good listening and interpersonal skills* Maintaining accurate inventory records and making sure products are correctly priced and displayed* Making decisions independently during busy times and communicating to team members about sudden changes

British Columbia, Canada

* Managing and monitoring daily workload* Ensuring all cleaning duties are carried out to the required high standard* Delegating tasks to different team members* Working closely with management and reporting any issues with rental propoerties* Quick decision-making and clear communication* Ensuring all housekeeping staff comply with company policies, as well as health and safety regulations

Big White, Bc, Canada

* Providing excellent customer service and advising customers on ski conditions and equipment choices * Responding to inquiries and resolving issues in a timely and professional manner* Assisting with sign-in of customers and helping with payment and refunds during busy times* Paying attention to detail by ensuring that equipment is properly fitted, maintained, and returned on time, while keeping track of inventory levels and making sure that records are accurate* Keeping the… Show more * Providing excellent customer service and advising customers on ski conditions and equipment choices * Responding to inquiries and resolving issues in a timely and professional manner* Assisting with sign-in of customers and helping with payment and refunds during busy times* Paying attention to detail by ensuring that equipment is properly fitted, maintained, and returned on time, while keeping track of inventory levels and making sure that records are accurate* Keeping the work space neat and tidy at all times Show less

Andalusia, Spain

* Excellent communication skills to effectively communicate with guests and team members* Positive attitude at all times to guarantee that guests have a great time and enjoy their stay* Being well organised with scheduling arrivals, accommodation and daily activities* Problem solving skills by finding quick and creative solutions to unexpected problems* Being a true team player to ensure that the surf camp is running effectively

Fuerteventura, Canary Islands

* Welcoming and hosting of surfcamp guests* Managing arrivals incl. transfers to surf villa* Preparation of breakfast* Cleaning and general housekeeping tasks* Writing weekly blog post for website

Berlin, Germany

* maintaining customer relationships* customer service* managing support account of customers* internal and external communication* event support (access and trouble shooting)* layout and printing of event tickets* support of presentations* ticket scanning

Berlin, Germany

* event organization* project assistance* international communication* customer service* managing travel groups* execution of events * managing internal database* creating event itineraries* administration of quotes and invoices* translations* research* Power Point presentations* Adobe Photoshop

Valencia, Spanien

* project assistance for incentives and teambuildings* international communication* event organization* customer service* managing travel groups* person of contact for event activities* administration of quotes and invoices* translations* Power Point presentations

Bachelor'S Degree, Media Design

Bachelor’S Degree, International Tourism Managament (Bba)

Bachelor’S Degree, Tourism Management

Exchange semester abroad, 6 months