Franz Navarro Email & Phone Number

Houston, Texas, United States

Responsible for evaluating, scheduling, and managing interrelated construction projects; coordinating project delivery and communicating project status to management; developing, maintaining, and tracking project plans; updating and modifying program documents. Management of business variables like budgets, schedules, risks, issues, and resources for construction projects. Develop project management best practices and tools, participate and contribute to workgroup meetings, and develop project management training programs. Provide expert advice on project change management.

Houston, Texas, United States

Manages operations of a call-center service team. (Over 20 – 24 subordinate personnel). Ensures regular and effective communication with subordinate staff on performance, goals, and coaching. Participates in client-related activities to include client calibration sessions and project planning. Manages program-specific performance standards. Responsible for weekly Team Manager Scorecard to be reviewed with Operations Manager.

Houston, Texas, United States

Provided system support to stakeholders of the project. Coordinated access, administered multi-factor authentication processes, and provided systems troubleshooting assistance. Managed tracking, reconciliation, escalation, and resolution activities, while supporting reporting needs of the project leaders.

Houston, Texas, United States

Provided Business Process and Customer Satisfaction Outsourcing solutions. Performed supervisory work coordinating the operations of a call-service team. Offered continuous customer support to clients who have questions and/or concerns about products or services.

Houston, Texas, United States

Supply Chain and Industrial Equipment Sourcing Services. Supports small Industrial Suppliers that serve the Chemicals, Food & Beverages, Metals & Mining, and Refining industries.

Houston, Texas Area

Licensed by the Texas Department of Transportation and the U.S. Department of Transportation to do Intrastate General Freights of Non-hazardous Materials.● Introduced the use of satellite technology to remotely monitor 100% of the operation.● Reduced operation costs by 45% from previous administration.● Improved, updated, and automated payroll procedures. ● Improved gross profit of the storage business by 50% by modifying business models.● Streamlined all processes and procedures of the company.

Venezuela

Engineering Service Company for Industrial Projects.● Defined the necessary strategies to keep the critical path activities within the plan.● Implemented documentation of agreements, commitments, and change of scope requisitions.● Improved project metrics recording by introducing one-page reports for stakeholders.

Venezuela

Venezuela

Engineering, Procurement and Construction Company.● Developed draft and detailed project plans for Multidisciplinary Engineering Projects.● Improved metrics accuracy and project controlling of the EPC Project for a new O&G Refinery by alignment of the Project Planning team.

Venezuela

Civil Construction of Large Industrial Projects● Cost optimization of scope changes by detailed project controlling.

Venezuela

Engineering, Procurement and Construction Company in association with Technip● Managed to keep time, cost, and scope within the plan across all disciplines of the project.● Optimized projects metrics through the automation of data collection.

Venezuela

Heavy Oil Upgrader Complex, JV Conoco Phillips, Chevron Texaco, and PDVSA to produce Synthetic Oil● Contributed to a successful initial start-up of the plant with the implementation of the information platform for Risk Management that included Environment, Health, and Safety modules (with Medgate) and a Learning Management System (with IBM).

M.Eng. In Project Management, Project Management, Master

Graduated with honors Summa Cum Laude. GPA: 3.8 Project Management program according to the PMI/PMBOK.

B.Sc. In System Engineering, Information Technology, Bachelor Of Science

Thesis Award, GPA: 3.1

A.S. In Computer Science, Information Technology, Associate Of Science

GPA: 3.1