Billing Manager
• Oversaw billing team to ensure accurate and timely billing of over 3000 clients.• Developed systems and processes, both technology and practice driven, for onboarding of new clients and implement new functionalities. • Developed reporting for data analytics of onboarding and churn numbers as well as forecasting billing amounts for executive review.• Institute cross-training and continual process improvement throughout the team to minimize burnout and promote upward mobility.• Build a better relationship and understanding with the sales division management and personnel to more efficiently and cleanly onboard new clients.