Fraser Brown Email & Phone Number

Ayr, GB

Cardiff, Wales, United Kingdom

Cardiff, Wales, United Kingdom

Ayr, Scotland, United Kingdom

UK / Eindhoven, Netherlands

• Managed key customer relationships at all levels (up to CXO) to ensure retention, customer satisfaction and to maximise future business opportunities.
• Responsible for deployment and operation of Platform as a Service (PaaS) solutions in Public Cloud (AWS) and Private Data Centers.
• Aligned internal teams working with affiliates of large multinational across Europe, Latin America and the Caribbean to significantly improve relationship.
• Coordinated steering committee and quarterly business review meetings with customer’s Global CTO group.
• Developed tools to improve consistency and transparency of quotations, program tracking and financial reporting.
• Managed UK based Professional Services team comprising Project Managers, Solution Architects and Engineers.

UK / Eindhoven Area, Netherlands

• Business development and operational management of hosted and managed services in the EMEA/APAC regions.
• Matrix managed 24/365 team of Managed Services staff based in Manila, PH.
• Close liaison with Sales team to prepare and present complex solutions and services.
• Program managed the deployment and launch of the first Advertising platform at Virgin Media (across 50 data centres).
• Managed contract team in development of bespoke Data Warehousing and reporting solution for advertising management and monetisation.
• Led deployment of IPTV systems across Europe.

UK / Eindhoven Area, Netherlands

• Tasked by the VP of Professional Services for EMEA, APAC and LAC to lead wider team following acquisition of eventIS in Eindhoven.
• Greater role in requirements and design phases for new products.
• Developed and maintained strong relationships with cross functional teams based at facilities in the US, Europe, Philippines and China.

UK / Greater Boston Area

• Led team of System Integration Engineers, Technical Architects and Field Engineers based across Europe.
• Recruited, developed and mentored team in Turkey to support $30m IPTV contract.
• Managed DTV projects across international locations including; UK, Turkey, Russia, France, Germany and Dubai.

UK / Greater Boston Area, US

• Managed the integration and deployment backoffice and streaming components for Europe's first large-scale, commercial cable on-demand service.
• Managed variety of Video On Demand and ETE DTV projects in the UK, Western Europe, Russia and Middle East.
• Pre and post-sales support to new DTV projects at European clients.

London, United Kingdom

• Multinational professional services company.
• Technical consultant, focused on Educational systems and Data Migration.

London, United Kingdom

• Technical consultant focused on delivery and enhancement of Digital Television systems.
• Conducted early study on online console gaming for Multi Service Operator and gaming console manufacturer.

Greenock, United Kingdom

• Developed tools to reduce finished goods inventory by $20m.

Greenock, United Kingdom

• Designed and developed management system to facilitate compliance with Waste Electrical and Electronic Equipment (WEEE) regulations.
• Developed floor control system to enable harvesting of key components from waste computing hardware.