AeroLeads people directory · profile
Fraser Dunk Email & Phone Number
Co-Founder and CEO
at
Jurnii
1 work email found
@jurnii.io
3 phones found area 207 and 562
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Co-Founder and CEO
Location
London, England, United Kingdom
Company size
Who is Fraser Dunk? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Fraser Dunk is listed as Co-Founder and CEO at Jurnii, a company with 4 employees, based in London, England, United Kingdom. AeroLeads shows a work email signal at jurnii.io, phone signal with area code 207, 562, and a matched LinkedIn profile for Fraser Dunk.
Fraser Dunk previously worked as Co-Founder & CEO at Jurnii Ltd and Customer Experience Consultant at Dunk Consulting. Fraser Dunk studied at Eastbourne College.
Company email context
Email format at Jurnii
This section adds company-level context without repeating Fraser Dunk's masked contact details.
{first}@jurnii.io
89% confidence
AeroLeads found 1 current-domain work email signal for Fraser Dunk. Compare company email patterns before reaching out.
Profile bio
About Fraser Dunk
Certified Customer Experience Professional (CCXP)• I have a unique, comprehensive and leading background in Digital Customer Experience.• I have developed a tried and tested approach to Digital CX that is proven to work, across various industries• I have operated reporting in to C-level at listed corporations (Betsson Group) and market leading, privately owned, hyper-growth companies (DAZN Group).• I am a commercial operator responsible for £10s-of-millions in increased revenues.• I have led large, international teams in the definition, design, development and improvement of multiple sites and apps. • My expertise is focused on defining appropriate, pragmatic and measurably effective CX programmes for leading digital companies.Key skills: Customer Experience (CX) Strategy/Transformation; Customer Support Operations; Customer Journey Mapping; VoC Programme Definition; UX Research & Design; Experimentation (CRO/MVT Testing); Customer Metric Tracking (NPS/CSAT/CES etc); Product Management; UI Framework Development; Market/Brand Research; Digital Analytics ; Budget/tooling ownershipNational Innovation Awards Judge ; Everline Future 50 Winner; Sports Technology Award WinnerChief; Vice President; Director | Customer Experince; User Experience; Product; Digital Strategy; Design
Listed skills include Strategy, Marketing, Management, Sponsorship, and 19 others.
Current workplace
Fraser Dunk's current company
Company context helps verify the profile and gives searchers a useful next step.
Jurnii
11 roles
Fraser Dunk work experience
A career timeline built from the work history available for this profile.
Co-Founder & Ceo
CurrentWe are a Customer Experience consultancy, powered by a suite of proprietary AI insight and analysis tools. We empower businesses to make more informed and impactful decisions, with their customers at the heart of that process. 🔑 Our Expertise Spans Six Areas of Customer Experience 🔑- Vision & Strategy- Insight & Understanding- Measurement & Analytics.
May 2024 - Present
Customer Experience Consultant
Current
Dunk Consulting
Project Examples:-set up of design function - including centralisation of all UX, UI, Design Ops, Insight, Analytics and Experimentation employees. -Oversaw (pm'd) design, development and launch of new brand for igaming company-creation of new (atomic) design system & storybook(s) across three product verticles and 8 brands -launch of new customer.
Dec 2022 - Present
Vp Customer Experience
- Leading definition of Customer Strategy - Customer Centricity Maturity Assessments- Expanding DAZN insight capabilities - Launch of holistic VoC programme- Launch of Customer Journey mapping and improvement programme- Customer Community Management- NPS improvement planning- Improving transparency of customer data and employee enablement- Developing CX.
Jul 2021 - Nov 2022
Head Of Global Customer Experience
Joined DAZN to set up and run Customer Experience function.
Jun 2018 - Jul 2021
Group Head Of Customer Experience
- Betsson Group is a top 10 EU iGaming operator.Responsibilities:
- Owning front-end vision for Group, across all brands, products and devices, based on data, research, insight and industry best practice.
- Defining measurement, roll out and release plans for core products
- Management of product UX and UI experts across Sportsbook, Casino and Common
- Mapping and optimizing user journeys
- Stakeholder Management
Jun 2016 - May 2018
Head Of Customer Experience - Betsson.Com
- Betsson.com is the flagship brand of Betsson Group - a top 10 EU iGaming operator.Responsibilities:
- Defining “CX” team structure and building team.
- Defining UX processes for Betsson Group, and encouraging testing culture.
- Aligning Research, UX, Design and Product teams to deliver best in class, customer-centric products.
- Leading User Testing and Customer Research projects for whole Group.
- Leading A/B and MVT testing for Betsson brand.
Apr 2015 - Jun 2016
Product Owner - Betsson.Com
- Betsson.com is the flagship brand of Betsson Group - a top 10 EU iGaming operator.Responsibilities:
- Management of 9 employees consisting of FE developers, QAs and a Team Lead
- Roadmap and Release planning
- Creating specifications and defining deliverables
- Translating business requirements to technical solutions
- Stakeholder Management
Jul 2015 - Dec 2015
Project Manager
- Seren is a Customer Experience and Design agency working with Global clients across Financial Services, E-Commerce, Telecoms and Gaming.Key responsibilities:
- Leading the project relationship to ensure successful delivery, on time and on budget.
- Agile Project Management
- Stakeholder Management.Clients worked with include; Betsson, NetPlay, Virgin Media, Vodafone, Lloyds, Financial Times.
Apr 2014 - Apr 2015
Product Manager - Sport & Gaming
The Social Ad Group
- Flutr is a unique social, native advertising tool.Key responsibilities:
- Product development – analyzing product performance, a/b testing and designing, helping develop and building new variations of product.
- All sales - developing contacts and leading meetings to both publishers and advertisers.
- Marketing – plans & strategy for brand development and communication.
- Marketing – creating of all sales collateral and website/social content
- Account management Key clients: Yahoo! William Hill, Ladbrokes and SkyBet & Sky Media. Awards:*Winners of the IDEALondon start-up competition 2013 - http://www.wired.co.uk/wired-insider/2013/cisco-competition*Winners.
Nov 2012 - Apr 2014
Customer Insight Contractor
- I worked as part of the Global Customer Insight team; working across UX, Research & Development for all consumer facing products. Responsibilities included:
- Research – moderated usability and focus group sessions, across products and devices.
- Reporting – Regular reporting on industry and digital trends to key stakeholders
- Moderator - I was community moderator for the Inside Track, Betfair’s online research community of over 1300 people.
- Data – Analysing product and commercial data and delivering insights to Sr Management.
Jun 2012 - Nov 2012
2 education records
Fraser Dunk education
Education record
Eastbourne College
Bachelor Of Science (B.Sc.), Management With Marketing
University Of Leeds
FAQ
Frequently asked questions about Fraser Dunk
Quick answers generated from the profile data available on this page.
What company does Fraser Dunk work for?
Fraser Dunk works for Jurnii.
What is Fraser Dunk's role at Jurnii?
Fraser Dunk is listed as Co-Founder and CEO at Jurnii.
What is Fraser Dunk's email address?
AeroLeads has found 1 work email signal at @jurnii.io for Fraser Dunk at Jurnii.
What is Fraser Dunk's phone number?
AeroLeads has found 3 phone signal(s) with area code 207, 562 for Fraser Dunk at Jurnii.
Where is Fraser Dunk based?
Fraser Dunk is based in London, England, United Kingdom while working with Jurnii.
What companies has Fraser Dunk worked for?
Fraser Dunk has worked for Jurnii, Jurnii Ltd, Dunk Consulting, Dazn Group, and Betsson Group.
How can I contact Fraser Dunk?
You can use AeroLeads to view verified contact signals for Fraser Dunk at Jurnii, including work email, phone, and LinkedIn data when available.
What schools did Fraser Dunk attend?
Fraser Dunk studied at Eastbourne College.
What skills is Fraser Dunk known for?
Fraser Dunk is listed with skills including Strategy, Marketing, Management, Sponsorship, Digital Marketing, Sports, Social Media, and Customer Insight.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial