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With over 25 years of experience, I am a senior transformation leader, currently Vice President of International Digital Enablement @Lockheed Martin. Previously General Manager Digital and Process Transformation @Shell, leading the digital agenda within Procurement and Supply Chain across all Shell PLC businesses. I am also a member of the Strategy & Sustainability Leadership team, responsible for shaping and executing the company's vision and goals.I love getting things done. Definitely action oriented! With a track record of leading complex change that drives significant commercial impact.Digital Transformation - Experience of leading significant change across multiple businesses and technologies including Contract Life-cycle Management (CLM), Customer and Supplier Relationship Management (CRM/SRM), ERP and many connected Applications. I have delivered $1BN of value and transformed the Supply Chain Operating model to better trade off Compliance & Agility.Process/Data/Systems - Global Process Owner for Source-to-Pay, Managed Supply Chain, Sell-to-Business and Retail Customer, Pricing. I have led the Supply Chain design and deploy of multiple connected applications and S4. In Commercial B2B I led the design and implementation of a New Pricing System, A Sales CLM system and a new Customer Service CRM solution. Strategy Development & Implementation - Operating Model, Digital Strategy, Marketing Strategy, Go-to-Market Strategy. Redesigning Customer Operations and implementation of a new structure built around Customer Journeys resulting in consistent growth in Net Promoter Scores across the group. Design of a Supply Chain capable of incorporating requirements of complex legislative compliance (Trade Compliance, Human Rights, Carbon Border Adjustment Mechanism, Sustainability, AI regulation).Risk & Assurance - Controls (1st, 2nd and 3rd line of defence) across S2P and Commercial Business Processes. Specific focus on Trade Compliance, GDPR, SOX, Human Rights. Design and implementation of dynamic risk models, automated 1st line of defense and dynamic fraud detection using AI/ML.Programme & Project Delivery - Major project delivery (S4 - lead for all Supply Chain Design & Deploy for Shell, Docusign CLM, Fieldglass), Lead for all S4 Deploys in the Lockheed International businesses. Responsible for delivery on time and within budget and to deliver P&L and Balance Sheet impact .Team Leadership - Lead a community of 350 across the globe. Consistent top quartile leader in annual people survey while @Shell.
Lockheed Martin
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Vice President International Digital EnablementLockheed Martin Sep 2024 - PresentBethesda, Md, UsI lead the IT Function (Business as Usual) and Digital Transformation (1LMX Enterprise Transformation) for Lockheed Martin International. With over 350 staff, we provide digital solutions to Businesses, Programmes and Countries outside USA delivering technology and future capabilities to a circa $20Bn business.•The International CIO Digital Transformation Executive is responsible for leading the International IT organization and being accountable for its performance. This includes setting clear goals, establishing best practices, and ensuring that IT initiatives align with the International and US Domestic organization’s strategic objectives.•Responsible for leading the planning, estimating and deployment of the 1LMX tool stack as required across all non-US locations. This includes comprehensive roadmaps and culture change plans.•Serve as a strategic and technology visionary, develop differentiated digital and technical solutions that meet the needs of our business and support our OneLM business objectives.•Ensure the day-to-day operations run smoothly, including managing IT services, support, and infrastructure.•Build and maintain relationships with international vendors and service providers to secure the best products and services for the organization.•Develop and enforce IT policies, procedures, and standards. Ensure compliance with international legal and regulatory requirements related to IT and cybersecurity
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General Manager Digital & Process Transformation , Shell Supply ChainsShell Sep 2019 - Sep 2024London, England, Gb•Responsible for developing and implementing Supply Chain strategy and delivering transformation ($40Bn of spend, 22,000 Suppliers, 2700 staff) across Shell•Leadership champion for “Digital” in the Supply Chain, building culture through development of internal capabilities (DIY, Analytics, Agile) to support the group “Powering Progress” strategy for net zero and sustainability•My team continuously improves existing technologies, processes and data models. I am accountable for embedding a framework for efficient project management, change management and value assurance•My team is working to enable $1Bn of value across the Shell Supply Chains and I have accountability for the digital core (SAP Ariba, SAP ERPs, Assurance, Managed Supply Chain connected applications) and advanced technology (Digital Gamechangers, Advanced Analytics, AI, Automation Technologies, Process Mining). I am driving this value through CI, Operational Excellence initiatives and a central Change & Engage programme. Accountable for $30M annual IT spend•Within the Shell Governance Framework, I am the Global Process Exec (Process/Data/Systems model) for Source to Pay (Contracting, Category Management, Procure to Pay), leading S4 Design & Deploy for Shell Supply Chain. I design, and implement of new business models (leverage offshore hubs) to enable group strategy•Operate an effective support model and integrate Continuous Improvement, local legal-fiscal change requests and drive user adoption of technology•I am accountable for Supply Chain Risk and ensure that SOX and key controls built into process & systems, while providing 1st Line Assurance data. I lead the design and delivery of the annual programme and I lead engagement work with Internal Audit in the Supply Chain. •I support M&A activities to successfully integrate acquisitions and carve out divestments•I lead a team of 190 Reports (consistent Top Quartile Leader over 4 years), $50M Opex -
Customer Experience Manager - Deal Making, Customer Operations Shell DownstreamShell Apr 2015 - Aug 2019London, England, GbDelivering Digital transformation and customer centric design in the commercial ecosystem of Shell Downstream• Own Deal Making Customer Journey across Downstream (CPQ – Salesforce/SAP integration, Internal Pricing Engines, Spring CM Contract Management platform). Drive Deal Management teams to deliver business value through the commercial process (in excess of $130M delivered across 4 years), using Agile Scrum methodology• Design and delivery of change programme to transform Deal Making process, systems and back office organisation with accountability for the Strategy design and deployment• Drive digital enablement in core process areas leveraging agile programme management (Pricing and Contract Management)• Product Management of all commercial technologies (Pricing Engines, Contracting Engines, Configuration Engines, Advanced Analytics tech) across the Deal Making ecosystem• Product Owner for Salesforce Service Cloud CRM (2,300 users) deployment• Build people capability programme to support organizational change and ensure training and coaching effectively delivered• Drive customer centricity and Customer Experience at affordable cost across the Deal Making Journey and sustain NPS• Trade Controls Manager for Customer OperationsAdditionally: Leading CI initiatives to transform E2E Operations process across 3 Business Operations Centres (280 staff) and 5 businesses. Trade Controls Manager for Customer Operations.
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Global Aftermarket Strategy Manager, Shell Downstream LubricantsShell May 2010 - Mar 2015London, England, Gb• Channel owner - grew channel volume by 50%, circa $1Bn in sales• Introduced new customer offer built around new revenues streams around services offers (43 markets, direct and indirect channels)• Built and implemented Value Selling programme across FWS Sales Channel (250+ staff trained)• Brand activation of global sponsorship deals through the channel• Transformed Global Key Account go to market strategies contributing to a doubling of gross margin delivered• Marketing lead for Renault Nissan Account successfully winning significant• Sales leadership of Hyundai Global Key Account circa $250M business (9 months cover assignment)
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Marketing Strategy Manager / Shell Gas LpgShell Oct 2008 - Apr 2010London, England, Gb• Business Strategy reset and new Organisation structure implemented• Restructure of Marketing budget and activities, with focus on ROI• Redesign of Channel Management to enhance Distributor delivery
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Mba Summer InternShell Jun 2008 - Sep 2008London, England, GbRetail Marketing Intern
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Brand Sales ManagerSales Activation Solutions Mar 2006 - Oct 2007GbFMCG Advertising start-up -
New Business Account ManagerEnergis Plc Mar 2004 - Feb 2006New business sales (telecoms) -
Business Development Mgr (Corporate)/ Brand Specialist (Uk Marketing)Ford Motor Company Jul 1999 - Feb 2004Dearborn, Michigan, UsSales & Dealer Management -
Graduate TraineePsa Peugeot Citroën Sep 1997 - Jul 1999Vélizy-Villacoublay, Île-De-France, Fr
Fraser Hill Skills
Fraser Hill Education Details
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Imperial College Business SchoolStrategy -
University Of ExeterHistory And French
Frequently Asked Questions about Fraser Hill
What company does Fraser Hill work for?
Fraser Hill works for Lockheed Martin
What is Fraser Hill's role at the current company?
Fraser Hill's current role is VP Digital Transformation and CIO @ Lockheed Martin with deep expertise in Supply Chain & Procurement| Commercial B2B| Energy Industry (starting my journey in Defence).
What is Fraser Hill's email address?
Fraser Hill's email address is fr****@****ail.com
What is Fraser Hill's direct phone number?
Fraser Hill's direct phone number is +4479675*****
What schools did Fraser Hill attend?
Fraser Hill attended Imperial College Business School, University Of Exeter.
What are some of Fraser Hill's interests?
Fraser Hill has interest in Health.
What skills is Fraser Hill known for?
Fraser Hill has skills like Marketing Strategy, Sales Operations, Automotive, Strategic Planning, Oil.
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