Fraser Kidd Email & Phone Number

Edinburgh

Livingston

• Spearheading the IT and Administration department through rapid expansion of the business contributing to a £35 million turnover;
• Identifying and delivering business improvement initiatives to drive the business forward, across 3 different entities
• Interpret the operational needs of the business and map the appropriate and deliverable solutions, providing data reporting analysis with tools e.g. SQL. Python, Tableau, Power BI and MS Azure.
• Project managed the implementation of a new finance, HR and production software system (Swan > Microsoft AX2012 > Microsoft D365).
• Formulated business continuity and recovery infrastructure initiative;
• Lead and developing the capabilities of a small team of Engineers and Finance Staff

Edinburgh, United Kingdom

• Project Assurance, Business Improvement, IT Auditing, Data Analysis, System selection / implementation within Financial Services, Public Sector, Oil and Gas, Retail and the NHS;
• Reporting and presenting results from external customers’ systems and data to investigate any financial transaction irregularities;
• Designed and implemented a new customer relationship management (CRM) system for Aegon, which integrated multiple legacy systems and data sources, and enabled a seamless and personalised customer journey across.
• Creating and reviewing Project Initiation Documents (PID) for internal and external stakeholders for a variety of projects;
• Coaching colleagues at all levels on business processes within PwC as well as training them on ERP systems.
• Evaluating customers’ business processes using project management methodologies;

I was a customer facing consultant helping with the implementation of a bespoke application based on the Microsoft Dynamics AX platform. I was made redundant from this position in September 2009.

Scotland, United Kingdom

I travelled around the stores in East and North Scotland training end users how to use the new Sales Based Ordering (SBO) system. Travelling from Livingston in the South to Elgin in the North and everywhere in between.

Bsc, Software Engineering

Education record