Respond to SOC alerts and engage in incident response process.Support security technologies including: EDR, network monitoring, email security, vulnerability management, SIEM, and SOAR.Develop and maintain triage processes and automation workflows.Develop and maintain custom tools to aid in detection and response of incidents.Provide support to Tier 1 Analysts in investigating and triaging events.

- Auditing access logs and reviewing physical, technical, and logical access controls toorganizational data centres- Manage and review FireEye alerts and firewall logs to monitor for viruses and other threats- Assisted in establishing and periodically reviewing organizational IT policies, procedures, andgovernance framework- Auditing and helping to ensure user compliance with organizational IT policies, procedures, andstandard practices- Reviewing and modifying the organization's IT disaster recovery plan- Aiding in preparations for and organizational response to, annual provincial audits- Writing waivers and disclaimers to transfer risk from IT to business units wishing to step outsidethe security of normal IT practices- Conducted successful investigations into improper and/or illegal user practices including timetheft, abuse of user privileges, and fraud- Working with a variety of individuals from different companies, vendors, as well as business unitswithin the SHR to achieve IT Security goals and to ensure HIPAA compliance- Leading investigation, prevention and remediation efforts in response to virus infections affectingand disrupting SHR business processes- Coordinating regular patching of SHR systems and servers

- Auditing access logs and reviewing physical, technical, and logical access controls toorganizational data centres- Manage and review FireEye alerts and firewall logs to monitor for viruses and other threats- Assisted in establishing and periodically reviewing organizational IT policies, procedures, andgovernance framework- Auditing and helping to ensure user compliance with organizational IT policies, procedures, andstandard practices- Reviewing and modifying the organization's IT disaster recovery plan- Aiding in preparations for and organizational response to, annual provincial audits- Writing waivers and disclaimers to transfer risk from IT to business units wishing to step outsidethe security of normal IT practices- Conducted successful investigations into improper and/or illegal user practices including timetheft, abuse of user privileges, and fraud- Working with a variety of individuals from different companies, vendors, as well as business unitswithin the SHR to achieve IT Security goals and to ensure HIPAA compliance- Leading investigation, prevention and remediation efforts in response to virus infections affectingand disrupting SHR business processes- Coordinating regular patching of SHR systems and servers

- Developed a wide range of web applications using C# and ASP.NET- Administrated and developed custom applications for use on the intranet in SharePoint- Responded to help desk calls to aid users or fix problems with various web applications- Assisted the IT department in going paperless, by creating custom web forms- Assisted in the reimplementation of "www.rxfiles.ca" a subscription-based website hosted by the SHR Pharmacy department and used by pharmacists and doctors worldwide