Adam Fraser, Masc. Email & Phone Number

Regional Municipality Of Waterloo, Ontario, Canada

The Blue Mountains, Ontario, Canada

The Blue Mountains, Ontario, Canada

Karlsruhe, Baden-Württemberg, Germany

Waterloo, Ontario

Courses: CIVE 241: Transport Principles and Applications (winter term); CIVE 230: Engineering and Sustainable Development (spring term)- Marked and offered constructive feedback for assignments and tests.- Provided critique and feedback of student work.- Simplified complex problems to support student learning during office hours.- Instructed tutorial sessions.- Researched material to update instructor content.

Waterloo, Ontario

Apple Certified Mac Technician As a Genius with Apple, I was given a high level of responsibility for varying duties requiring hard and soft skills. Most importantly, I was driven to provide exceptional and meaningful service - I did not just fix computers. The most rewarding aspect was restoring confidence in customers' products and the brand, especially in unhappy situations. Scaling my interactions and vocabulary appropriately between customers meant the difference between everyday service and meaningful, helpful support. Asking appropriate questions and providing valuable information was crucial for customers to make informed decisions to enrich their experience.It was a very fast-pace environment which pushed my quick-thinking, problem-solving, and multitasking skills.Also, I provided feedback to engineering teams through both beta-testing and support escalation programs. Being at the cutting edge of mobile, desktop and cloud technologies meant dealing with bugs. I embraced the tools and avenues for feedback to our support teams to help define, build, and revise the tools the customers use daily.

Kitchener, Canada Area

- Created new design standards to improve appeal and cut down process time on projects- Engaged professionally with clients, and presented ideas and concepts- Designed 3D renderings of client buildings using Cinema 4D and Adobe Illustrator- Developed wayfinding pathways to direct users on iOS, Android and Mappedin kiosks- Supported mapping, wayfinding and user interface quality assurance

Waterloo, Ontario

Assisted with marking and material for two senior level design courses: PLAN 313: Community Design Studio and PLAN 408: Urban Design Seminar- I provided critique and feedback of student design and written work- Conducted office hours for additional support

Waterloo, Ontario

As a Student Planner, I worked closely with municipal staff, consultants, outside agencies and the public to advance Activa's projects through the planning process to prepare for development. This included involvement at varying stages of Greenfield subdivisions, Brownfield redevelopment sites and infill sites. I also supported the due diligence process involved with Activa's property acquisitions.

Burlington, Ontario

- Consulted with developers and the general public regarding development proposals.- Received phone calls for public inquiries and development applications. - Conducted policy research, analysis, and input for Burlington’s Official Plan Review.- Produced and presented (then adopted) a report on home-based businesses to Burlington City Council.

Master Of Science (M.Sc.)

Bachelor Of Environmental Studies