Senior Information Technology Technician
Current• To provide second line support for the business• Project planning and tracking to ensure deadlines are met and targets reached.• Oversaw full audit of IT hardware, tracking, updating, and accounting for 700 PCs.• Rolled out home worker bring your own device system for NHS track and trace call operators.• Collaborated with all technical departments to open a second floor at our expanded main office.• Managed and motivated project teams to promote collaboration and keep members on task and productive.• Analysed projects to determine resource requirements and procured necessary equipment and software.• Developed streamlined task system to provide more effective workflows for both peers and management staff.• Designed and delivered in depth training to both users and colleagues. Imparting knowledge of best practice for protecting data and minimising errors.
