Fraser Robertson Email & Phone Number

Oxford, Gb

Reading, Gb

Exeter, England, United Kingdom

- Represented the University of Exeter in outreach, engagement, and support initiatives, acting as a key point of contact for prospective students and visitors.- Delivered campus tours, workshops, and presentations to diverse audiences, including underprivileged schools and international students.- Developed strong communication skills by tailoring messages to suit different groups, ensuring clarity, engagement, and inspiration.- Collaborated with colleagues to plan and deliver events, demonstrating effective teamwork and leadership in dynamic settings.- Enhanced organisational skills by managing event logistics, schedules, and resources, ensuring activities ran smoothly.- Performed under pressure, quickly resolving challenges during events to maintain professionalism and create positive experiences.- Drew on a background of leadership roles, such as House Captain and Debate Coordinator, to guide, support, and motivate others.- Consistently demonstrated integrity, innovation, and collaboration throughout all aspects of the role.

Exeter, England, United Kingdom

- Contributed to exceptional customer service in a fast-paced, high-pressure nightlife environment, ensuring a welcoming experience for all guests.- Managed guest entry, including ID checks and enforcing club policies to uphold safety and compliance.- Coordinated with security and bar staff to ensure smooth operations and effectively resolved guest queries and concerns.- Assisted in event preparation, including seating arrangements and promotional activities, contributing to the success of themed nights and special events.- Maintained professionalism while managing high volumes of customers, demonstrating strong communication and problem-solving skills.- Exceeded sales targets through upselling and promoting club offerings, earning performance-based bonuses.

Oxfordshire, England, United Kingdom; Berkshire, England, United Kingdom

- Provided bespoke gardening and groundskeeping services to a variety of clients, including estate owners, ensuring their individual requirements were met to an exceptional standard.- Managed client relationships through clear and professional communication, addressing requests and providing regular updates on progress.- Oversaw scheduling and invoicing independently, ensuring smooth project organisation and timely delivery.- Adapted work plans to account for weather conditions and shifting client priorities, demonstrating flexibility and reliability.- Maintained and enhanced the aesthetic quality of gardens and outdoor spaces with meticulous attention to detail and creative problem-solving.- Developed and implemented efficient processes for allocating resources, improving service delivery while minimising waste.

Oxfordshire, England, United Kingdom

- Worked collaboratively as part of a diverse team to deliver high-quality gardening and landscaping services across a variety of residential properties, primarily serving smaller homeowners and first-time buyers.- Supported clients in designing and maintaining outdoor spaces tailored to their needs and budgets, offering practical advice and guidance.- Operated in a range of locations, adapting to different garden styles, property layouts, and client preferences.- Coordinated with colleagues to complete projects efficiently, ensuring deadlines were consistently met.- Maintained a strong focus on customer satisfaction, fostering positive relationships and providing personalised support throughout each project.- Applied technical gardening skills to tasks such as planting, pruning, and lawn care, ensuring high standards of workmanship.- Kept up-to-date with modern gardening trends and sustainable practices to align services with the preferences of environmentally conscious clients.

Bachelor'S Degree, Business Administration And Management, General

A-Levels, Geography, English, Economics, A*, A, C

Activities and Societies: House Captain, Academic Scholar, All-Round Exhibition Scholar, Academic Prefect (Humanities and Arts)

Gcse'S

Activities and Societies: Rowing, Rugby, Football, Clay Shooting, Duke of Edinburgh