Bill Fraser

Bill Fraser Email and Phone Number

Usability Consultant at the Federal Reserve Bank of San Franciso @ Federal Reserve Bank of San Francisco
san francisco, california, united states
Bill Fraser's Location
Oakland, California, United States, United States
Bill Fraser's Contact Details

Bill Fraser personal email

n/a
About Bill Fraser

User-experience specialist with expertise in making web applications and websites more user-friendly and results-focused. Eight years experience in matching business goals to user needs and expectations, through better interfaces and organization. I help you identify and bridge the gaps that can crop up between what you build and what your users expect and need.Development of User-centered strategies for teams and projects: - UCD Strategy: A user-centered framework for the entire software development cycle improves ROI by every measure- UX Strategy: Knowing how users work and think lets you match your interfaces and workflow to their expectations and keep them in the zone.- User Research: Knowing your user means knowing how best to design your interface and how to improve the user's experience.Areas of Focus: Usability assessments, interface testing, user workflow discovery and mapping, user research, UX for agile teams, and UX training for developers, product owners, business analysts, and project managers. Accessibility/Section 508 testing for Federal Reserve websites and applications.Skills: User research, focus groups, JAD sessions, contextual interviewing, consulting, user-centered design, mental models, personas, information architecture, user stories, use cases, and user testing. Agile project team experience. Excellent client skills and people skills. Five years experience teaching and training management and development staff in user-centered design. Accessibility and Section 508 testing for websites and applications.

Bill Fraser's Current Company Details
Federal Reserve Bank of San Francisco

Federal Reserve Bank Of San Francisco

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Usability Consultant at the Federal Reserve Bank of San Franciso
san francisco, california, united states
Website:
frbsf.org
Employees:
1579
Bill Fraser Work Experience Details
  • Federal Reserve Bank Of San Francisco
    Usability Consultant
    Federal Reserve Bank Of San Francisco Jun 2007 - Present
    User experience evangelist inside the Federal Reserve Bank of San Francisco and the Federal Reserve System.Develop relationships and work with clients throughout the Federal Reserve System, including inter-district projects. Assemble plan and guide/execute work on client projects: determine goals, scope, success measures, and appropriate tools/techniques. Develop, design, lead, and improve annual Usability Workshop training conference for development and product staff from throughout the Federal Reserve System. Schedule project studies, recruit testers, and write updates and reports as necessary.Execute plans, using appropriate tools and techniques: interviews, site visits, focus groups, surveys, personas, mental models, cognitive reviews, heuristic evaluations, prototype tests, JAD sessions, formal and informal usability testing, and remote testing.Train developers, team leaders, and project managers in latest user-centered design methodologies and techniques.Experience with both agile and traditional waterfall software project methods. Extensive experience with multi-location teams.
  • Federal Reserve Bank Of San Francisco
    Content Webmaster
    Federal Reserve Bank Of San Francisco Oct 2001 - Jun 2007
  • World Arts West
    House Manager
    World Arts West 1999 - Present
    Act as liaison between producer, theater staff, and audience. Establish working relationships that provide support for audience interaction. Ensure that producers and theater staff are aware of potential problems and work to solve them. Ensure that producers and theater staff are aware of all production demands that impact audience, minimizing problems and conflicts. Provide assistance with ticketing problems as required. Train and supervise ushers for events.
  • Fort Mason Foundation
    House Manager
    Fort Mason Foundation Aug 1989 - Nov 2006
  • Investools, Inc
    Web Developer
    Investools, Inc 1999 - 2001
  • Wells Fargo Bank
    Print Buyer
    Wells Fargo Bank 1990 - 1997

Bill Fraser Skills

User Experience Usability Testing User Centered Design Usability Agile Methodologies Web Applications User Research Persona Focus Groups Accessibility Training Web Development Visio Sharepoint Usability Engineering Content Strategy Jquery Training Skills Section 508 Compliance Javascript

Bill Fraser Education Details

Frequently Asked Questions about Bill Fraser

What company does Bill Fraser work for?

Bill Fraser works for Federal Reserve Bank Of San Francisco

What is Bill Fraser's role at the current company?

Bill Fraser's current role is Usability Consultant at the Federal Reserve Bank of San Franciso.

What is Bill Fraser's email address?

Bill Fraser's email address is bi****@****frb.org

What schools did Bill Fraser attend?

Bill Fraser attended Dominican University Of California.

What are some of Bill Fraser's interests?

Bill Fraser has interest in Classical Music, Camping, Travel, Reading.

What skills is Bill Fraser known for?

Bill Fraser has skills like User Experience, Usability Testing, User Centered Design, Usability, Agile Methodologies, Web Applications, User Research, Persona, Focus Groups, Accessibility, Training, Web Development.

Who are Bill Fraser's colleagues?

Bill Fraser's colleagues are Gabriel M., Phuong Tran, Alexandra Arluna, Daniel Manjarrez, Pam Moats, Melanie Villaluna, Sahar Tavassoli.

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