Fraser Milligan Email and Phone Number

• Ensure all work is invoiced timely and accurately.• Ensure all processes and controls are followed.• Access billing data from different Menzies systems, including BI ,clarity and SAP.• Maintain an accurate record of invoices raised, supporting documentation, date sent to customer and method.• Chase internally where regular invoices have not been raised which have been highlighted by the controls in place.• Liaise with internal contacts where there are any queries on invoices or pricing.• Process and record credit notes.• Create and process purchase orders for rural and offshore distribution areas.

• Business lead for projects involving life tax, most notably implementing the life tax application for a prominent client.• Main contact for tax technical queries from all locations of the life tax team including Edinburgh, London and Poland. Consistently mentoring staff by knowledge sharing and delegating tasks.• As SME for life tax I created and presented training materials for internal and external teams. Delivering directly and indirectly to approximately one hundred staff in the pricing teams.• Assisting with investigations to ensure accuracy and deadlines are met in the face of extreme pressure. Consistently finding the root case of out of tolerance movements at computation time without the need to escalate to managers.• Identifying and highlighting inconsistencies in processes and resolving them. Updating and reviewing workbook updates for fund launches, closures, mergers and year-end.• Business Continuity Planning representative for Life Tax Team. During travel disruption from the beast from the east in early 2018 our team was one of few teams to suffer no loss of productivity, receiving high praise from senior management.• Assisting manager with client meetings, deliverables, preparing KPI/MI information, responding to queries from clients, pricing and auditors.• Allocating tasks to associate level staff via team calendar and change log, reviewing all output produced by the team.• Interviewed candidates for permanent and intern positions within the life tax team.

• Responsible for creating multiple EUCs automating manual tasks which allowed us to deal with large fund launches and client on boarding with relative ease.• Created and maintained procedures, trained existing and new staff on process changes.• Responsible for loading new stocks and daily trades on to Equity-e, daily posting of estimate CGT accruals and preparation of CGT computations.• Liaising with other teams for trade corrections, dividend information and prices.• Assisted seniors with review of administrator output.

• Posted daily journal entries on the company’s accounting system, liaising with other departments for trades, capital gains tax and dividend information.• Preparation and distribution of client reports on monthly basis, providing an accurate and timely service to clients.• Investigation and resolution of reconciliation exceptions.• Daily review of pricing packs for assistant manager sign-off, products covered include OEICs, Unit trusts, life, pension and offshore funds.• Assisting less experienced administrators.• Dealing with queries from client, fund managers, auditors and actuaries.• Review and update of client procedures.

• Posted daily journal entries on the company’s accounting system, liaising with other departments for trades, derivatives and treasury transactions, corporate actions, income accruals and dividend receipts.• Preparing daily pricing packs for senior approval. Products include OEICs, Unit Trusts, life, pension and offshore funds.• Preparing client reports on a monthly basis, providing an accurate and timely service to clients.• Responsible for training new members of staff, assisting less experienced administrators and completing senior checks when required.• Maintaining accuracy of bond accruals.• Dealing with queries from client and fund manager. • Reviewing and updating procedures as required.