Operations Manager
Current1. Project Management Office OperationsPMO Governance- Schedule Management- Risk Management- Contract & SLA Management- Resource Management- 70% of resources to remain billable across SBUs- Scope Management- No project scope creep- Provide guidance to project managers and project services team on a need basis- Manage the project support portal and keep close tabs on issues being raised by clients On-time Billing- Monitor billing to ensure all completed project milestones are billed on a timeExecutive PMO Dashboard Reporting- Prepare reports on all projects including billable amounts, contract status, risks, and mitigation plans, resource utilization, support portal data, and a RAG status report for all projects- Presentation of the executive PMO dashboard to the top management teamAutomation- Manage and constantly audit the project SharePoint folders to ensure documentation is as per set standards and up to date2. Bid Management- Ensuring compliance to bid requirements by creating a bid checklist- Execution of all mandatory documents e.g. power of attorney, joint venture agreements, teaming agreements, and bid security- Preparation of the draft proposal ensuring that all templates are as per the RFP requirements- Value addition to proposals to ensure that we score the highest marks to ensure closure of business- Self-evaluation of our proposal based on evaluation criteria provided in the RFP - Point of contact between our organization and partners3. Partner Due Diligence- Ensure that a complete due diligence exercise is conducted on all partners onboarded.