Lindsey Stotts work email
- Valid
- Valid
Lindsey Stotts personal email
Lindsey Stotts phone numbers
Knowledgeable and dedicated customer service professional with extensive experience in the Financial Technology and Payment Processing industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic and results-oriented with passion for developing relationships, cultivating partnerships and growing businesses.
-
Head Of Client ServicesJupicoUnited States
-
Client Services SupervisorRevspring Jun 2022 - PresentNashville, Tennessee, United States -
Executive Client SpecialistPaysafe Group May 2021 - Jun 2022Bella Vista, Arkansas, United StatesAs an Executive Client Specialist at Paysafe, our main function is servicing our top partner accounts via inbound call queue and incoming ticketing/email queue. Primary objective is to exceed client expectations while resolving their issues pertaining to their merchant portfolio. In this role I focus on quality, pricing and product differentiation. I maintain partner loyalty by providing a differentiated experience through rapport and industry expertise. Key Responsibilities:• Provide consistent, timely, & accurate information to our partners• Work as initial escalation point for partner issues• Assist partners with technical questions• Articulate how a new account is received, underwritten, and booked• Evaluate competitor’s processing statements • Work as liaison for partners within internal departments to research and resolve customer issues• Answer questions regarding card processing industry and products -
Senior Client Resolutions AnalystPaysafe Group Oct 2018 - Apr 2021Dallas, Texas, United StatesServed as an escalation point for sales partners as well our internal teams to ensure needs are met in a timely manner. Handled higher level tasks with customer research and portfolio management.Key Responsibilities:• Analyzed customer processing data compared to merchant and client pricing schedules to identify potential revenue imbalances• Monitoring of the transaction processing and identify processing and acceptance rates issues• Developed and maintained relevant set of training materials for internal employees• Managed pricing on our portfolios by ensuring it was kept up-to-date with the Card Brands• Handled product rollouts to effectively implement internally as well as with our clients
-
Client Relations SpecialistPaysafe Group Sep 2016 - Sep 2018Dallas, Texas, United StatesAs a Client Relations Analyst, I provided support for both merchants and agents and all their customer support needs. Our focus was on effectively communicating with customers to assess and address individual needs, providing timely and quality support via our phone tree and Microsoft Outlook. Key Responsibilities:• Delivered exceptional customer service to every customer by leveraging extensive knowledge of our products and services.• Educated customers about billing, payment processing and support policies and procedures.• Troubleshooted technical issues with customers • Handled account setups and maintenance• Tasked with batch and transaction reconciliation requests
Lindsey Stotts Skills
Lindsey Stotts Education Details
-
Public Relations/ Crisis Communications
Frequently Asked Questions about Lindsey Stotts
What company does Lindsey Stotts work for?
Lindsey Stotts works for Jupico
What is Lindsey Stotts's role at the current company?
Lindsey Stotts's current role is Head of Client Services.
What is Lindsey Stotts's email address?
Lindsey Stotts's email address is li****@****ard.com
What is Lindsey Stotts's direct phone number?
Lindsey Stotts's direct phone number is +197122*****
What schools did Lindsey Stotts attend?
Lindsey Stotts attended University Of Oregon.
What skills is Lindsey Stotts known for?
Lindsey Stotts has skills like Public Speaking, Social Media, Event Planning, Leadership, Microsoft Office, Customer Service, Team Building, Microsoft Word, Public Relations, Indesign, Powerpoint, Microsoft Excel.
Not the Lindsey Stotts you were looking for?
-
-
-
2spinecolorado.com, spinecolorado.com -
3gmail.com, omnibehavioralhealth.com, mpsomaha.org
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial