Kelly Rigg Email & Phone Number

Hampshire

Passionate about supporting women in business with the never ending to do list that stands in the way of their success. Allowing them the opportunity to delegate any tasks such as social media scheduling, e-mail marketing, research and content creation, database management and cleansing, etc. Freeing up their time to focus on the big thinking for their business - development and planning - to allow them to move forward. All on a completely ad-hoc, contract free basis - just pay for the hours you need! www.listwhisperer.com

United Kingdom

I support the carers of home educated, or soon to be home educated, children to deconstruct outdated limiting beliefs, grow their confidence in their ability to provide an unrivalled education for their children whilst nurturing their own joy and success.

Hook, Hampshire

This role is to coordinate snagging list repairs for new properties, it requires me to use my organisational skills, attention to detail and coordination abilities to support the customer care team in catching up with some of the more complicated home repair operations. My role is to log issues and chase up various trades to carry out works, keeping senior staff and the customers informed of progress and logging any new issues that arise. This position started out as a temporary contract but they have asked me to stay on permanently.

Weybridge

Engage Customer runs a series of hugely successful thought leadership style Directors Forums for its community throughout the year, along with top level round table discussions, an annual Customer Engagement Summit and Outsourcing Customer Services Summit and the prestigious Engage Customer Awards. This role was a new type of events role to me, I was responsible for the sourcing of industry expert speakers in Customer and Employee Engagement, collating their pictures, bios and presentation details and producing agendas for top UK brands to enjoy and learn from. This involved researching individuals on LinkedIn, the internet in general and sourcing contact details. Although I very much enjoyed this role and saw great success with 17 great speakers booked for the first 4 events of the year so far, it was decided that it wasn't a great fit for me with too much of an emphasis on sales and not so much in the logistical skills I have developed and enjoyed utilising in the past few years.

Fulham

I was offered the opportunity by the Foundation Director to move across to help the charity by building a larger scale Young Leaders Festival. The aim was to increase the attendance at the festival 3 fold and create an outdoor event. Responsibilities:• Helped build the concept, branding and design of the Festival.• With a small team of volunteers, I successfully managed the recruitment of teenagers for the festival, increasing attendance from 110 teenagers at last year’s summit, to 300 in attendance at this year’s festival through internet research and cold calling councils, youth groups, schools, etc, building relationships, increasing the amount of group bookings from a total of 3 last year, to 34 in 2014. • Responsible for the management of two fundraising events – including speaker bookings, coordination, event design and promotion, as well as ticket sales raising over £100,000.• Responsible for the recruitment of interns and volunteers to support our events.• Built social media from 200 followers, to more than 500 on Facebook and 300 on twitter by actively engaging our network of foundation ‘friends’ including teenagers, parents and professionals.• Managed relationships with all donors and supporters.• Sourced all suppliers for the festival.• From initial quotes to final negotiated costs (for initial estimated numbers), I negotiated 45% in savings from our festival suppliers. • Actively managed the budget as well as overall charity financials. • Designed all logistical procedure, created staff plan and responsibility structure for smooth running of the event. • Approved the design of all event materials. • Created plans for delegate flow, including registration process, rooming plans, meal structures and check-out to ensure the safety and enjoyment of the teenagers in our care.

London, United Kingdom

This position was an extension of my previous role, now being responsible for the UK Course Rota as well as our Free Seminar Rota and further more International events including a large scale Multi-Speaker event in South Africa in March 2013 for 5000 delegates.My work started to involve international travel and overseas event management giving me the opportunity to plan, coordinate and manage an event on-site in Rome, Italy to a financially successful outcome and do the same at events in Germany, Denver, Orlando and Norway.Due to the increase in regular events, I took on a small team of Interns and Event Coordinators and advanced to the role of Event Team Leader.This position held further personal responsibility for the productivity and resourcefulness of my team and it's interactions with sales, marketing and accounts, working to tighter budgets, overseeing larger scale events and helping to pull everyone together to make these events more successful overall.

Fulham, London

In this role I was solely responsible for the sourcing of venues for small training seminars across the UK.My role was heavily focussed on good negotiation with venues and suppliers as well as diary management, budgeting, arranging travel and accommodation - flights, cars, etc. It involved a lot of problem solving as I was entirely independent in this. I was our sales team's first port of call if they had issues on site so to allow them to focus and to prevent calls at 10pm on a Saturday - I had to get everything right first time!I was taken on to kick-start a complete overhaul of the seminars this company runs - creating a more impressive conference production with AV set up, larger suites, sourcing better venues and locations, as well as analysing attendance and sale outcomes.Please see my CV for some of the quantifiable results this attention to detail had on the event outcomes.

Crawley, Uk

Set 3 month Contract. I was hired to work on 3 key events – the ‘Champagne Summit’ the ‘Retailers’ Retailer of the Year Awards’ and the ‘World’s 50 Best Restaurants Awards’.My responsibilities included arranging the design and print of invitations, tickets, menus, programmes, etc, requiring exacting standards and attention to detail, handling the RSVPs and guest-lists, arranging trophies, table plans, place cards & name badges, etc, including sponsor elements and attending on-site for set up and take down, but also to ensure the smooth seating of guests.During my time there I vastly improved my working knowledge of Excel, Power Point and Word in an events environment, I had to learn how to deal directly with sponsors and VIP’s from the commercial food industry as well as chef’s and restaurateurs allowing me to achieve the highest amount of donations from the top 50 restaurateurs they had ever managed for their charity partner - Action Against Hunger.This was a great experience, I really enjoyed my time in this role - having the opportunity to take on great responsibility and to witness exciting, prestigious events on a massive scale.

I sourced Venues, suppliers for AV, props, decor, catering, etc, for Corporate Christmas Parties throughout the UK - being on site at a few exclusive parties we arranged in the Summer and at Christmas. My position ranged from being an Intern to working as part of their event coordinating team - selling joint parties and having the opportunity to arrange a small exclusive party myself.

I assisted the Event Managers and lead Sales people with their large-scale corporate summer events, helping to source suppliers, venues, and items such as prizes/decorations. I then helped them to organise the warehouse, pack up the required items for events, assisted with the set up at events across the country, helped with running the events, pack down and debriefs afterwards. I also put together a proposal for a large-scale public summer event, showcasing ideas for new ways to make money and ways to encourage eco-friendliness and sustainability of the event year to year with the idea to make it a regular, yearly occurrence.

Post Graduate Level Diploma, Event Management, Distinction

A Levels, Biology, Physics And English Literature