Frazier Smith, Ed.S Email and Phone Number
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Frazier Smith is an accomplished technical training and content development leader, with a robust technical acumen and a hands-on IT skillset that spans cloud, virtualization, and data center technologies. He holds an Educational Specialist (Ed.S) degree from South College, a Master of Education in Instructional Design Systems and Technology from UNC Charlotte, and a Master of Science in Information Technology Management from Western Governors University. He is pursuing a Doctor of Education degree from South College, specializing in Instructional Design and Technology. Frazier's research interests focus on the application of artificial intelligence in career development programs and the effectiveness of post-secondary CTE programs in preparing candidates for industry careers.In his current role as the Senior Manager of Solution Engineering at Fast Lane Consulting and Education Services, Frazier designs and implements customized training solutions that address clients' evolving needs. His technical expertise and innovative approach have led to significant achievements, including the creation and integration of a streamlined Jira Service Desk for the Services Department, which enhanced operational efficiency.Frazier is also an Instructor at Central Piedmont Community College, where he teaches a wide range of courses, including DC Design and Troubleshooting, AWS, Azure, Google Cloud, Red Hat Linux, A+, Network+, Security+, and Cloud+. His dual focus on industry and education ensures that his work is closely aligned with real-world applications, empowering learners and organizations through advanced, accessible education in cutting-edge technologies.
Central Piedmont Community College
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Department Chair: Network Management, Cybersecurity, And Cloud And VirtualizationCentral Piedmont Community CollegeCharlotte, Nc, Us
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Instructor: Network Management And CybersecurityCentral Piedmont Community College Mar 2023 - PresentCharlotte, North Carolina, UsAs an Instructor at Central Piedmont Community College, I am dedicated to educating students in a variety of critical IT and cloud computing disciplines. My teaching portfolio includes courses on AWS, Azure, Google Cloud, Red Hat Linux, A+, Network+, Security+, and Cloud+. With a focus on both foundational skills and advanced concepts, I strive to prepare students for success in the rapidly evolving tech industry.Leveraging my extensive experience in instructional design and technology, I create and deliver engaging, hands-on learning experiences that are directly aligned with real-world applications. My approach ensures that students not only gain theoretical knowledge but also develop the practical skills needed to excel in their careers. This role allows me to blend my passion for education with my deep technical expertise, empowering the next generation of IT professionals.
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Senior Manager Of Solutions EngineeringFast Lane Us Jul 2024 - PresentRaleigh, North Carolina, UsAs the Senior Manager of Solution Engineering at Fast Lane, I play a critical role in designing and implementing customized technical training solutions tailored to meet our clients' unique needs. My work involves close collaboration with both the Services and Sales teams, as well as direct engagement with customers to assess requirements, develop course design documents, and deliver effective training solutions.A key achievement in my role has been the creation and implementation of the Services Department Jira Service Desk. This initiative included integrating the Jira Service Desk with our proprietary CRM system, transforming a primarily email-driven request cycle into a streamlined, trackable service desk, significantly improving our operational efficiency.While I don't have direct reports, I am heavily involved in mentoring and coaching within the team, contributing to the professional growth of my colleagues and ensuring the continuous improvement of our training programs. Additionally, I support global team projects, customer-facing marketing efforts, and the overall operations of our service department, helping to drive success across the organization.This role allows me to leverage my technical expertise, project management skills, and passion for developing innovative solutions, all while contributing to Fast Lane's mission of delivering world-class technical training. -
Leader, Content Development - Vmware Vsphere Foundation And Cloud DirectorBroadcom Nov 2023 - Aug 2024Palo Alto, California, Us -
Senior Manager, Technical Content DevelopmentVmware Jul 2022 - Dec 2023Palo Alto, Ca, UsOversaw the creation and maintenance of 16 courses covering vSphere, VMware Cloud, and HCX portfolios resulting in $40 million customer revenue in 2022.Managed a team of 12 instructional designers and technical content developers for the creation of online and instructor-led training materials.Developed a plan for transforming the team from primarily ILT to modular eLearning content and bespoke learning paths.Implemented industry-standard learning tooling for curation and digital modality of learning content.Modernized ADDIE flow to an Agile, SAM-based approach for faster learning development in a SaaS environment. -
Technical Content Development Manager - Vsphere / Vmware Cloud / Hcx / Sd-WanVmware Aug 2021 - Aug 2022Palo Alto, Ca, UsResponsible for overseeing the creation and maintenance of over 16 courses covering the complete vSphere, VMware Cloud, and HCX portfolios which drove over $30 million in customer revenue in 2021.Manage a team of twelve instructional designers and technical content developers creating native online learning, instructor-led training materials.Developed a plan for the transformation of the team from a primarily ILT-driven organization to one that can create modular eLearning content that can be turned into bespoke learning paths. Implemented industry-standard learning tooling to enable teams to curate and operationalize existing learning content into digital modalities for just-in-time and time-of-need learning.Identified and executed on opportunities to modernize ADDIE flow into a more Agile, SAM-based, approach to allow learning to be developed at the speed of SaaS.
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Senior Technical Instructor - Carbon Black / Vmware On Aws LeadVmware Mar 2020 - Aug 2021Palo Alto, Ca, UsDelivered courses globally with a consistently high instructor rating of 4.95+.Spearheaded curriculum updates and design efforts for Carbon Black and VMC on AWS products.Revamped organizational structure with input from multiple stakeholders, set to deploy in the near future.Developed SOPs and processes for demand scheduling and resource utilization metrics.Introduced new metrics to measure the cost and utilization of classes for the business.Achieved certifications in DCV, NV, and DW within the first year of employment.
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Senior Technical TrainerVmware Carbon Black Mar 2020 - Nov 2020Palo Alto, California, UsAcquired expertise in the full Carbon Black portfolio of on-prem and cloud products (App Control, Carbon Black EDR, Carbon Black Cloud Endpoint Standard, Carbon Black Cloud Audit and Remediation and Carbon Black Cloud Enterprise EDR).Provided online courses in the US and EMEA regions.Consistently received high student evaluations, ranking in the top 25%.Obtained VCP in Datacenter Virtualization to support transition into the VMware Learning organization. -
Technical TrainerAnomali Jul 2019 - Mar 2020Redwood City, Ca, UsPart of a remote team based in the UK to convert and enhance product training videos into interactive modules including simulations, walkthroughs, and updated videos.Provided international clients with training on threat intelligence, cybersecurity, and how to use the Anomali Altitude platform for increased security analyst productivity.Conducted cybersecurity training in the US and India.Collaborated with upper management to establish group-wide standards, practices, and project management models for learning and development. -
Hr Training And Communications ManagerSnapav Mar 2018 - Jun 2019Charlotte, North Carolina, UsFacilitated orientation sessions and arranged on-the-job training for new hires, including a technical product boot camp.Revamped a five-week Customer Care training program to be interactive and promote team-building.Maintained company communications during transitions and internal issues to keep team members engaged and informed.Developed a management mastery program for new and promoted managers to enhance their skills.Implemented the company's first learning management system, created online training modules using Captivate, and conducted international training classes via Zoom. -
Mid-Level Manager - Instructional DesignCpi Security Aug 2015 - Mar 2018Charlotte, Nc, UsContributed to the implementation of the company's first learning management system.Developed over 40 training modules for the company, including an award-winning interactive xAPI module using bluetooth beacons.Revamped a two-day in-person orientation program for new hires.Established a custom-coded feedback portal to gather manager feedback and support performance discussions. -
Program Manager - ElearningBelk Jun 2014 - Aug 2015Charlotte, North Carolina, UsManaged and improved a custom learning management system using Oracle 11g, SQL, and ASP.NET scripting and integrating data sources from PeopleSoft 9.2 and SuccessFactors.Collaborated with internal and external partners to launch a gamification pilot project for store employees.Developed graphic design materials to enhance the branding of the Talent Management team and its initiatives.Established a tracking database infrastructure to provide business insight into training activities.Created and delivered in-person training materials and instruction on systems. -
Educational Technology SpecialistWingate University Feb 2011 - Dec 2013Wingate, Nc, UsDeveloped an iPad training program for professors to incorporate into lecture-based instruction.Facilitated professional development sessions for professors on various educational technology topics.Provided one-on-one support to professors to resolve classroom technology challenges.
Frazier Smith, Ed.S Skills
Frazier Smith, Ed.S Education Details
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South CollegeAnd Technology -
South CollegeInstructional Design And Technology
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Western Governors UniversityIt Management
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University Of North Carolina At CharlotteInstructional Systems Technology - Training And Development
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Wingate UniversityMusic Education
Frequently Asked Questions about Frazier Smith, Ed.S
What company does Frazier Smith, Ed.S work for?
Frazier Smith, Ed.S works for Central Piedmont Community College
What is Frazier Smith, Ed.S's role at the current company?
Frazier Smith, Ed.S's current role is Department Chair: Network Management, Cybersecurity, and Cloud and Virtualization.
What is Frazier Smith, Ed.S's email address?
Frazier Smith, Ed.S's email address is fr****@****ail.com
What is Frazier Smith, Ed.S's direct phone number?
Frazier Smith, Ed.S's direct phone number is +170467*****
What schools did Frazier Smith, Ed.S attend?
Frazier Smith, Ed.S attended South College, South College, Western Governors University, University Of North Carolina At Charlotte, Wingate University.
What are some of Frazier Smith, Ed.S's interests?
Frazier Smith, Ed.S has interest in Ios Coding (Apple), Educational Technology, Network Design, Projection, Music Education, Voip.
What skills is Frazier Smith, Ed.S known for?
Frazier Smith, Ed.S has skills like Leadership, Os X, Objective C, Powerpoint, Social Media, Adobe Dreamweaver, Public Speaking, Salesforce.com, Audacity, Apple Devices, Curriculum Design, Teaching.
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