Frear Mccarthy Email & Phone Number

Port Melbourne

I currently manage the Volley, Julius Marlow, Mossimo & Elwood websites.

Port Melbourne

Prahran

Hampton, Victoria

 Customer Service: Enquiries, manual orders, returns, exchange & trouble shooting Content management: Creating & updating system pages, Product uploading, Importing images & colour swatches, Price overrides, managing & editing product content, updating barcodes, individual product discounting, preparing for new arrivals, merchandising products in line with current campaigns, diagnosing problems to improve performance Order processing: Risk management profiling, creating stock required reports, processing payments, packing, Eparcel, creating csv import files, producing labels & manifests Order management: Keeping within strict timelines, Stock transfers, Updating Orders in regards to stock availability, Updating customer profiles, Organizing refunds & returns Reporting: Monitoring sales reports to set budgets, Monitoring product performance & Top sellers to notify buyers of trends. Incentives: Setting up item based incentives eg. Buy 2 get 1 Free, Add X product to your shopping cart receive a free gift. Implementing order based incentives eg. Spend over X amount to receive free postage, spend & saves. Creating coupons to align with campaigns such as like us on FaceBook to receive a 15% discount code Security: Adding or removing administrators, monitoring event logs