Fred Adams Email and Phone Number
Driven by a passion for technological innovation and a commitment to excellence, I thrive on transforming complex customer needs into seamless, scalable solutions. My philosophy centers around proactive collaboration and strategic foresight, guiding my approach to every project and partnership I engage in.Accomplished Strategic Solution Architect and Project Manager working with customers throughout the country. A results-oriented leader who designs UCaaS and CCaaS solutions that maximize customer satisfaction while consistently exceeding quotas. With Project Management background, able to prepare the customer for a successful solution installation while achieving business objectives.
Windstream
View- Website:
- windstreamenterprise.com
- Employees:
- 10301
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Senior Solutions ArchitectWindstream 2015 - PresentSupporting The Northeast● Designed and presented customized product demonstrations to executives, aligning with their strategic business needs and showcasing the value of Cloud solutions.● Worked in partnership with sales and customers to create a deal structure that maximized customer satisfaction. This led to a 20% increase in closure rate.● Led Customer Service Experience meetings to uncover gaps and craft compelling business solution roadmaps that revolutionized the customer and agent experience. -
Project ManagerMetropolitan Telephone Co., Inc. 2012 - 2015• Gathered, reviewed, organized, and translated programming information for customers’ programming needs.• Completed end user training classes on site for groups of up to 75 customers• Coordinated with purchasing, Telco providers, and subcontractors to provide timely and cost-effective installation -
Project ManagerMitel 2004 - 2012North EastActed as interim manager for staff of 12 employees while the company restructured the businessExecuted installation of over 400+ users spanning every time zone within United States.
Fred Adams Education Details
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Associates In Science
Frequently Asked Questions about Fred Adams
What company does Fred Adams work for?
Fred Adams works for Windstream
What is Fred Adams's role at the current company?
Fred Adams's current role is Strategic Solutions Architect with expertise in Cloud Technologies and Customer Experience Enhancement through AI-powered solutions..
What schools did Fred Adams attend?
Fred Adams attended Dean College.
Who are Fred Adams's colleagues?
Fred Adams's colleagues are Megan Kinley, Stiven Loaiza, Macejewski Pete, Josh Schnell, Maryann Bullington Martin, Chris Stevens, Stephen Jones.
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