Fred Beintema Email & Phone Number

Burlington, Ontario, Canada

• Meet established service level standards to respond to incoming customer requests. Hold other departments (credit/legal) accountable to their service level commitments to ensure the customers are being serviced in a timely fashion.• Meet applicable delinquency and risk cost targets.• Maximize non-interest income opportunities through the accurate charging and enforcement for fees for service.• Receive requests for name changes, establish the type of transaction required, prepare the application and documentation for credit review, once approved (or declined) communicate the decision with the obligor and prepare the required documentation for execution. Once the executed documents are received audit the documents, prepare the appropriate paperwork to effect the system changes and send the original documents for imaging.• Review cheque inquiries and submit proper forms to have fee created and applied• Inform customer of insurance requirements and liaise with Insurance Department to ensure insurance is updated as required• Liaise with Legal Department to ensure PPSA registration is amended to reflect change in Lessee• Liaise with risk and legal to find the optimal solutions for meeting the customer’s needs.• To liaise effectively with, vendors, sales and front-end teams to assist in the resolution of lessee disputes. To provide customer service by responding to inquiries and complaints as they relate to the deficiency portfolio.• Work with Sales on Dealer portfolio transfer requests and prepare the appropriate agreement & paperwork to reflect the change in Dealer in the system.

Burlington, Ontario

General Business, Business/Commerce, General

At Mohawk College I acquired a solid foundation in decision making by mastering fundamental skills in: Accounting and Finance, Marketing.

Bachelor Of Commerce - Bcom, Business/Commerce, General