Vice President of IT & Facilities, supporting multiple departments with IT activities & modifications ranging from helpdesk support, data center build outs and all operational projects, providing 24X7X365 support. Additionally providing support for all building related HVAC support, daily repairs, updates, office moves and modifications.

Responsible for all IT Infrastructure, Help-desk, Multiple Data Centers, Telecommunications Billing & Cisco VOIP phone system deployment and monitoring, 70 plus VMware standard & SQL servers, HPUX ,ERP deployment and daily support, Data Center build-out and migrations, Maintain EDI support,placed and rebuilt all WAN and Voice Network, Built and maintain Data Replication for all Windows and UNIX servers. Maintain IT coverage 24X7X365

Masonite is a unique, integrated, global building products company with its Corporate Headquarters; Masonite has sold more than 50 million doors in a single year, but the company also makes metal and fiberglass doors and door components. Masonite operates over 60 manufacturing plants in 18 countries.Maintains Daily Global Operations supporting fully redundant Data Centers along with helpdesk duties for 2000+ users.Fully responsible for an aggressive company reorganization with global complexityseamlessly and transparently to operations relocating 2 Data Centers while simultaneous moving offices with 60 people in Canada and 100+ in Florida.Closely manages IT infrastructure and a team of 7 with "follow the sun" 24/7 support for all global IT operations. Performs upgrades to all Cisco wireless systems globally using Cisco WAAS technology for all site locations.Manages the WAN, MPLS Network, and organization, providing support to migrations, upgrades, and acquisitions for over 70 sites globally for both Voice and Data, Exchange, VMware and well over 200 Windows applications.Handles all Storage and SAN systems in all Data Centers using EMX, DMX, Clariion, and Vmax systems.Duties include: maintaining documentation and performing data replications between all Data Centers.Provides supports to several mission critical applications as well as SQL Databases with over 80 Databases.Supervises overall operations of the Voice PBX systems globally by providing cell phones setup and support for North America, and performing IT Purchasing and payments for all systems and equipment as needed.Leads and manages a team of cross-functional resources to design, build, and migrate new site acquisitions.SMS System Maintenance Service

a private company providing Computers-Service and Repair in Florida. Assigned to develop and launch a new pilot project by building a Hub and Spoke delivery model for SMS. Delivered a new methodology for hardware delivery, hardware testing, logistical design, and deployment.Provided hardware logistics coverage; reviewed customer hardware requirements as well as equipment pricing.Assisted sales team with customer project scope and quotes, and provided overall costs and technical guidance.Met all SLA agreements; delivered solid break fix timelines, response, and repairs; exceeded customer's expectations.Assisted with rapid growth throughout the Florida region by meeting with customers and increasing services sold.Duties included: maintaining regional budget, managing all parts, as well as overseeing all technical projects.

Responsibilities included procurement of all desktops and laptops as well as technical and software applications.Global Windows SupportSQL Database AdministrationExchange Server Data ReplicationData Center NetworksVMware Data ReplicationMission Critical ApplicationsIdentified key personnel for promotion to positions of higher responsibility; acted as mentor to team leads.Performed multiple activities, which included:Global UNIX SupportEMC San and StorageData ReplicationGlobal Helpdesk ERP applicationGlobal Voice Services PBX Installation and SupportGlobal Wide Area NetworksProblem ResolutionCell Phones Purchasing and ProvisioningInstallation of VOIP, Routers, Switches

Provided outstanding customer satisfaction, problem resolution, as well as statements of work to customers.Consistently provided expertise in handling resource allocation and overall team staffing by closely analyzing project volume and turnaround times to ensure optimal performance levels and client account satisfaction.Developed, improved, and maintained project management financial processes for annual budgets. Utilized performance value metrics; resulted in client projects that had precise and verifiable revenue tracking and reporting.Threshold Consulting

Routinely provided outstanding IT Operations Management and Consulting for a wide variety of customers.Developed, established, and maintained managed staffing processes surrounding the client's project staffing needs.Coordinated design of VOIP for Harborside Healthcare and provided design to build a new data center for Sunterra.Other responsibilities included: proposal development, project management, staff management, project review meetings, and the completing post-project activities.

UNIX and StorageGlobal Windows SupportWide Area NetworksTelecommunications PBXGlobal VoicemailVoice and Data CircuitsGlobal Helpdesk 24 X 7PurchasingIT P&L

Managed installations code upgrades and modifications for clients, such as: HSN prototype, MCI, and HSN.Assisted with installation of a HSN transcription system, and provided support for equipment into MCI POPS.

As Assistant Installation Manager, provided installation project management for several PBX & Voice/Data systems.Installed PBX/Key systems and one of the first Voice Mail systems in Florida. Systems were deployed in many different environments, such as