Fred Hendricks, Cissp Email & Phone Number

Leesburg, Va, Us

Issy-Les-Moulineaux, Île-De-France, Fr

Defined and managed Information Security Management System (ISMS) for Orange Global Tier1 IP Network and International Business MPLS network. Managed end-to-end efficiency of security processes for Security Incident Management, Access Rights Management, and Vulnerability Management. Assessed new services and products for compliance to security policies and strategies. Managed Vendor Security Management of Service Providers supporting Orange International Networks.• Advised Orange senior management on network security threats and planned mitigations responses, providing regular updates on mitigation plans and answered questions on the network threats and mitigation plans, allowing senior management to make informed business decisions.• Made decisions on network security planning and operations activities, which ensured compliance to security policies and strategies.• Performed continuous assessment of security risk with potential to impact network confidentiality, integrity, and availability, ensuring networks were protected from potential security risk.• Adapted security controls to new security threats and technologies, verifying processes supporting network security were sufficient to meet protect against security threats.• Managed and provided attestation to compliance to ISO 271001 and SOC 2 security frameworks, ensuring compliance to industry security risk management frameworks.• Defined and promoted security improvement plans and security strategies, verifying security improvement plans properly covered security risk and complied with company’s security strategies; managed and approved exceptions to security policies. • Monitored and reported compliance with security policies and security action plans (audits, scans penetration test, PKIs, and document reviews), ensuring company security stakeholders were aware of network security activities.

Paris, Fr

Responsible transversally across Orange Group affiliates in the Americas Region, for the application of full compliance with Orange security strategies and Information Security Management System (ISMS). Managed continuous assessment of security risk to the Americas region activities.• Interfaced and advised executive management of security risk and mitigation plans, ensuring executive management team was aware of security risk and incidents, which enabled informed business decisions.• Interfaced with multinational customer security teams, to ensure compliance to customer security requirements.• Negotiated security requirements with multinational customers and service providers, to ensure the protection of Orange Business Services brand, reputation, intellectual property and customer confidence.• Managed regional compliance to ISO 27001, SOC 1 / SOC 2 and HIPAA cybersecurity frameworks, certifying compliance to industry security risk management frameworks. • Managed HIPAA Compliance Program for OBS US Inc., which included U.S. regulatory requirement for businesses managing electronic personal health information (ePHI) of U.S. residents.• Created and managed liaisons with region and country heads, staff, and Orange affiliate departments, coordinating and auditing security activities. • Spearheaded security training and awareness for staff in the Americas region, informing regional staff of various security threats and actions to be taken if security threats were observed.

Paris, Fr

Managed teams responsible for Network and Security Performance Management of Orange Business Services backbone network. Oversaw compliance of the Orange Business Services Information Security Management System, including management of processes and controls supporting Network and Security Operations activities. Responsible for the management of Risk Management and Business Continuity Plans and compliance to ISO 27001, SOC 1 / SOC 2 security frameworks.• Managed program to reduce operations cost 40M Euro by off shoring business activities to low-cost countries.• Introduced Business Intelligence capabilities to manage performance of network operations, adapting Six Sigma principals for management of network operations.• Led multiple projects, which improved network availability.• Improved network availability from 99.99% to 99.999% by improving efficiencies of network operations processes.• Recognized by Orange Group as an Orange Expert, having demonstrated expertise in network and security operations.

Managed teams responsible for supervision, fault management, security incident management, and disruptive change management activity of Equant backbone network. Rewrote network operation documentation for the management of network crisis and communications and improving network notification process.

Geneva, Geneva, Ch

Managed Expert Level, Network Support, Change Management and Network Security teams. Responsible for the integration of IP expert support into the Global Network Management Center during the reorganization and consolidation of the Regional Network Control Centers. Initiated processes to expand Cisco support within Network Operations. Had a lead role in the merging of Equant and Global One Network Operations activities. Responsible for relocating GNMC staff from Atlanta, GA to Tulsa, OK and Tulsa, OK to Herndon, VA.

Geneva, Geneva, Ch

Managed a team of expert IP engineers that were responsible for managing customer VPNs, supporting IP fault management and change management activity. Interfaced with Sales and Service Delivery teams to establish procedures for implementation and support of specialized customer VPNs. Responsible for creating and establishing a Network Security team to monitor and react to threats to the SITA/Equant Network. Synchronized Atlanta IP Center of Excellence activities with centers in Nice, France and Singapore to ensure global continuity of IP fault and change management activities. Interfaced and coordinated with service management for the roll out of new IP network services.

Geneva, Geneva, Ch

Provided expert level (third level) support for backbone network faults. Interfaced with customers, Account teams and Service Delivery teams in the implementation and management of customer VPNs. Responsible for customer and backbone IP fault and change management activity. Assisted in the establishment of the Atlanta and Singapore IP Centers of Excellence. Assisted in the development of procedures to support a Follow the Sun work model, for core backbone expert IP support.

Responsible for the planning and execution of local and wide area networks, supporting headquarters’ requirements during military crises, contingencies and exercises. Duties included: Coordinating with headquarters staff and other military services, agencies and commands on network requirements. Developing and implementing operating procedures for networks. Directing and managing the data network operation center. Implementing and managing network security and intrusion detection.Responsible for the implementation and management of an Enterprise Network Systems Management capability to support the planning and operation phases of headquarters communications missions. Achievements include: Developed and validated operational requirements. Established a budget and secured funding . Review and selection of an integration contractor. Test and acceptance of the final capability.

Mx

Planned, designed, integrated and managed information and automation systems that supported U.S. and Mexican government counter drug efforts. Served on a Bi-National communication and automation systems workgroup.

Assisted in all aspects of Command and Joint Task Force communications. Responsible for all Military Satellite issues that pertained to Forces Command. Developed, coordinated, and provided recommendations to space unique systems and architectures.

Arlington, Virginia, Us

Arlington, Virginia, Us

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