Fred Hills Email and Phone Number
Fred Hills work email
- Valid
Fred Hills personal email
SUMMARYMotivated individual with a proven track record within the telecoms industry. Recognised for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team building record.SKILLS• B2B Service Delivery experience• Proven management experience• Exceptional interpersonal communication • Product knowledge• Process improvement experience• Excellent background in Telecoms
Box Broadband Ltd
View- Website:
- boxbroadband.co.uk
- Employees:
- 39
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Service And Installation ManagerBox Broadband LtdWest End, Gb
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Service & Installation ManagerBox Broadband Ltd Mar 2023 - PresentCranleigh, England, United Kingdom
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Service Delivery ManagerBox Broadband Ltd Aug 2022 - Mar 2023Cranleigh, England, United Kingdom
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Senior Project ManagerVirgin Media Business Feb 2014 - Mar 2022Reading, England, United Kingdom• Achieved £2m of capex savings by introducing improved processes and visibility of business kit.• Implemented improved rules for network records which resulted in a 17% improvement in data accuracy.• Implemented new sales tooling, improving opportunity and account management processes. -
Delivery Partner ManagerVirgin Media May 2010 - Feb 2014Hook, England, United Kingdom• Managed a team of Order Managers in the delivery of B2B data products, overseeing the hiring, training, and professional growth of that team.• Worked directly with cross-functional teams to achieve 30% improvement in service delivery times.• Performed initial customer assessment and analysis to begin process into providing online customer facing reporting. -
Head Of Business Operations & Bid ManagementVialtus Solutions Ltd (Formerly Pipex Business) Feb 2001 - Feb 2010Stockley Park, Middlesex• Responsible for a team of Order Managers in the delivery of all Data, Hosting, Security, Voice and bespoke solutions.• Achieved credits of over £1.5m through engagement with carrier partner and identifying billing errors going back 6 years.• Managing third party suppliers, including negotiation of Service Level Agreements and Framework Agreements. -
Vp Mis ProductsKast Telecom Europe (Formerly Axxon Telecom Ltd) Jul 1998 - Jan 2001London, England, United Kingdom• Responsible for all specification requirements, implementation and operation of all business support systems and IT.• Specified requirements for a Pan-European Billing and Customer Care system, and implemented a stop gap billing solution whilst main system was being implemented.
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Service ManagerCable & Wireless Plc Feb 1995 - Jul 1998Stockholm And Bracknell• Seconded to o.tel.o GmbH where I was responsible for voice services project, service implementation and product development.• Responsible for the voice product service implementation, product development and day-to-day operational efficiency of the service.
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Product ManagerTele2 Jun 1991 - Feb 1995Stockholm, Stockholm County, Sweden• Responsible for the implementation and technical support of the Tele2 AB Data Network Management Centre.• Responsible for the product management of voice services. -
Network Management Centre ManagerBritish Telecommunications Plc May 1980 - Dec 1990London, England, United Kingdom• Responsible for the day-to-day management of British Telecoms x.25 Network Management Centre. Managed a team of 30 engineering and clerical staff in the efficient running of the centre.
Fred Hills Skills
Fred Hills Education Details
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Croydon Technical CollegeHnd Electronic Engineering; Electrical And Electronic Engineering -
Forest Hill Boys School7 Gcse'S
Frequently Asked Questions about Fred Hills
What company does Fred Hills work for?
Fred Hills works for Box Broadband Ltd
What is Fred Hills's role at the current company?
Fred Hills's current role is Service and Installation Manager.
What is Fred Hills's email address?
Fred Hills's email address is fr****@****o.co.uk
What schools did Fred Hills attend?
Fred Hills attended Croydon Technical College, Forest Hill Boys School.
What skills is Fred Hills known for?
Fred Hills has skills like Telecommunications, Product Management, Business Analysis, Business Development, Negotiation, Business Process, Sla, Customer Support, Customer Satisfaction, Technical Support, Contract Management, Sales.
Who are Fred Hills's colleagues?
Fred Hills's colleagues are Daryl Cooper, Alred Kim, Graham Mckee, James Charrington, Harry Coleman, Emma Ardali, Michael Sweeney.
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Fred Hills
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