Medical Office Assistant
Current Document everything Epic Departmental Expert (assist training team members on Epic interface) Act as liaison between the provider and all external facilities for patient care Inspire Navigator (tracking patients on Inspire pathway and coordinating with Inspire Territory Manager) Conduct Inspire Activation appointments Obtain CPAP compliance reports Communicate with DMEs and pharmaceutical sales representatives Communicate with patients and complete their requests Obtain prior authorizations for visits, procedures, and medications (oral, clinic-administered, and infusion) Connect patients with payment assistance programs (Botox, NPAF, Bayer US Patient Assistance, etc.) Maintain patient profiles and medical records according to HIPAA guidelines Schedule appointments and follow up referrals Take vital signs and explaining procedures or next steps Track office supplies and medication samples Assist providers with any request needed Support clinic-wide initiatives Assist training new medical office assistants