Fred Mona Email & Phone Number

Plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure of the Enterprise Data Services (EDS) organization.• Ensure the stable operation of network, hardware, and software, primarily including servers, capacity, and network asset management.• Develop, configure, maintain, support, and optimize all new and existing network hardware, software, and communication links.• Plan, acquire, and coordinate installation of in-house and vendor supported hardware and software.• Test server performance and provide network performance statistics and reports.• Develop strategies for maintaining server infrastructure.• Prepare and maintain documentation of network configurations and topology layouts.

• Contractor for M&T Bank.• Plan, direct, and coordinate the design, installation, and connectivity of computer systems and network infrastructure of the Enterprise Data Services (EDS) organization.

Amherst, Ny, Us

• Design, implement, and maintain network solutions. • Experience with firewall, router and layer 3 switch configurations.• Acted as lead Administrator and executed server maintenance, Windows 2008-2012.• Led DR site planning.

Houston, Texas, Us

• Contractor for CITIGROUP, INC.• IT support for financial services campus of 2000+ users. • Server\desktop\VDI support.• Network hardware upgrades and maintenance. • Active Directory.• Data management.

New York, New York, Us

• Provided IT support for multi-building campus of 2000+ users, including 2 smaller locations.• Participated in implementation of IT infrastructure for new, multi-building campus; successfully accelerated implementation 3 months early to compensate for construction delays and meet urgent business timeline.• Handled migration to Active Directory for environment of over 500 clients, including servers and desktops.• Led coordination of various network operations teams for design and implementation of network hardware refresh of switches and routers for a campus and 2 other remote sites. Minimized downtime by managing event with multiple business units.• On-site point-of-contact for all technical outages/issues; responded to all off-hours events, and worked until resolution or workaround was implemented.• Designed and implemented several data migration projects to new hardware platforms, and devised alternate strategies to accommodate the restrictions of unique business technologies/applications.• Coordinated with various business units to implement Disaster Recovery plans. Advised on best solutions using either alternate sites, virtual desktops or Citrix XenApp.• Acted as Server Administrator for 45 Windows servers: build-outs, hardware and O/S support, system patching. Experienced with anti-virus, and security controls.• Extensively documented and maintained a record of technical specifications, contacts, and network connectivity for a campus site which was used to speed resolution for break/fix events, and for planning of various upgrades.

• Contractor for CITIGROUP, INC.• Designed software test scenarios.• Implemented software test network.• Designed, implemented and documented a standardized testing process• Coordinated with development teams to identify and resolve software issues• Provided Windows desktop support.• Conducted training classes in software installation.