Led the Global Sales Operations and strategic business practices for a leading sports technologies and analytics company, with over 3200 customers spanning over 10+ sports across the world.• Manage a team of 6 responsible for business communications, order entry, rules of engagement, business reporting, salesforce hygiene, and direct sales team support• Designed and implemented the forecast dashboards used today by the Global Sales Leadership team• Directly support the Chief Commercial Officer, SVP of Commercial Sales, SVP Revenue Operations, and the 70+ BusinessDevelopment and Customer Success Sales teams• Acquired additional responsibility outside of scope in the form of commissions to solve for an attrition problem in otherdepartments without taking on more headcount and project managed a new vendor commission platform for morestreamlined process• Business Partner with internal Salesforce development team on business strategy, implementation, and processes withinthe systems• Developed and Implemented a business strategy playbook leveraged by the sales teams today

Responsible for managing financial planning activities for business and sales operations in regard to a $4.2B Global Industries annual revenue, specific to the healthcare, energy, and video surveillance verticals. - Restructured and developed financial reporting activities targeted toward core company competencies for annual quota planning and dedicated forecast reviews to track commission predictability/accuracy, as well as quota monitoring, and headcount reviews against productivity - Initiated data driven sales planning and strategy campaigns aligning with company and market direction, vertical expansion projects, product and partner trend metrics, and regional support - Managed day-to-day operations to ensure delivery of proper rules of engagement and client satisfaction - Administered a month-end/quarter-end/year-end close process - Competently navigated multiple cross functional teams, and effectively supervised a 70 person sales team, through the largest technology merger by leveraging relationship management and interpersonalcommunication skills - Led quarter over quarter efforts to exceed quota by 25% through analyzing trend data and providing solutions to continue to grow revenue and margin - Used relationship management skills at an executive level to lobby on behalf of Industries business with the intent to set proper system tracking and support for the overall business

Professional Services Business Manager supporting the Central division. Tasks include, but not limited to, managing Business Operations activities to drive strategic and tactical objectives. Focusing strongly on business intelligence, to manage process and reporting activities which include financial, productivity, quality compliance, training and/or efficiency metrics, with the intent to further analyze data and provide decision support to senior leadership. Business liaison and interface with cross functional organizations to maintain communication between multiple business groups.

• Nurtured cross functional relationships across the entire EMC landscape leading to improved collaboration for more efficient processes• Executed and Communicated all Channel Programs• Drove multiple Global system and strategic work streams and meetings• Maintaining System and Logistics support inquiries (pre and post sales) of over 25,000 requests per quarter• Strong interpersonal relationships with our top tier EMC Partners• Managed and developed Partner Support Representatives including advancement of multiple direct report careers within other EMC organizations• Revamped team structure to empower individuals command of tactical business and allow for a strategic approach to channel operations

• Lead Americas transformation campaign into a more cost efficient shared service model, and then coordinated efforts to maintain and repurpose all current staff• Developed “Health of the Business” metrics for Partner and EMC Field teams• Managed volumes over 25,000 deal registration requests with a yearly growth rate of 15%+• Collaborated on weekly global program and productivity meetings• Implemented a continuous Action Learning Team leading to individual and organizational development• Successfully preserved expected service levels during time of massive change

Sea Star Seafood Corporation is a world-wide resource suppler of frozen fish solutions to retail customers nationwide. They operate a state-of-the-art GFSI/SQF certified, HACCP approved, and USDC certified facility with the capabilities to process, package and distribute frozen fish, shellfish, and value-added seafood offerings.• Managed over 300 direct, indirect, and targeted customer accounts nationally representing $2 Million in yearly sales.• Transitioned entire sales department into a single centralized sales and marketing campaign. • Reached 113% of first year New Customer Account goal.• Successfully began the foundation and eventual build up of two non-penetrated regions (New York/Metro and Midwest).• Established strong relationships with new and expanding Broker community to create go to market strategies, continued business, and provide general information.• Created and reported sales and marketing information directly to President, Chief Operating Officer, and Chief Financial Officer.

• Generated over $3 Million in Pipeline Business for Outside Sales Team over two quarters.• Completed EMC Inside Sales New Hire Development training with a 95%+ Success Rate (Only 90% required). Listed as #4 Trainings Program under Training magazine’s top 125.• Responsible for commanding ownership of personal business structure, managing multiple territories and representatives, while maintaining customer focus.• Continuous product, sales, and developmental trainings through classes, pitches, and personal sleuthing.• Extensive Sell Masters Training and understanding of the business cycle.• Instituted weekly meetings for continuous oral and written communication skills.• Effectively cold call lead generations to not only meet a weekly 400 dial and 15 appointment quotas, but extended beyond to become a top performer.