Manage and prioritize high profile engagements for the USAA leadership team. Develop business artifacts required to effectively deliver new automated services and improved processes in a SAFe/Agile/Hybrid environment. Conduct meetings and use other communication methods to facilitate the collection and approval of requirements and business artifacts, including Change Management Plans, and Control Plans. Ensure proper testing and delivery of project scope items that meet or exceed customer expectations while ensuring compliance with proper controls.

Project Management Consultant, Piper Information Systems, Durham, North CarolinaLed the planning and implementation of Local Government solutions for North Carolina counties. Worked with internal and customer teams to ensure smooth implementations with minimal impact to tax payers. Improved processes and standardized approaches for mass delivery of services to multiple customers.Program Management Consultant, iGate Technologies, Durham, North CarolinaLed the planning and implementation of infrastructure projects for MetLife client. Work closely with project team members and removed road blocks while effectively managing and mitigating risks and issues.Program Management Consultant, RealEC Technologies, Houston, TexasLed the planning and implementation of new features and products for mortgage providers and servicing vendors. Managed new Loan Quality Analytics products and services from planning to implementation. Worked closely with Product Managers, IT Architects, Development Teams, Quality Assurance Teams, and Deployment Teams.Program Management Consultant, Royal and Ross, Houston, TexasProvide project management and change management services to FMC Technologies supporting the establishment of a Global PMO Office with centralized Project Portfolio Management capabilities. Lead PMO and PM Managers on a journey to implement and mature project management capabilities globally and regionally using Stage Gate and other methodologies to achieve results impacting Global SAP and regional systems and services.

Performed various IT, Marketing, and Process Improvement functions.

Served in various roles: Finance, Acquisition, and Systems Automation.

Soldier at various sites in the United States and Europe with duties ranging from communications to network and PC configuration management.