Fred Ushu Mukelo Email and Phone Number

ABOUT MEIn today’s globalized world, having a team member with international experience is invaluable. Here’s what I bring to the table:Multilingual Proficiency: Fluent in both French and Spanish, I can help your company cut costs on external interpreters and language services.Cultural Sensitivity: My background as a refugee has honed my problem-solving skills, making me adept at navigating culturally diverse work environments.Diplomatic Communication: Naturally diplomatic with strong public speaking skills, I can effectively represent and communicate your company’s values.Tech Savvy: Proficient in Microsoft Office Suite and drag-and-drop web design, I can streamline your digital processes.Creativity and Quick Thinking: Innovative and adaptable, I excel in fast-paced and dynamic settings.Case Work Experience: Extensive experience in case work and community engagement.Manufacturing Expertise: Knowledgeable in warehouse operations, ERP systems, machine operation, and data entry, beneficial for production and manufacturing companies.BACKGROUNDI was born in South Kivu Province, Democratic Republic of Congo, and due to war, my family sought asylum in Uganda, where we lived in a refugee camp for over a decade. This experience instilled in me patience, resilience, and a relentless drive to find solutions to life's challenges.I completed my Uganda Advanced Certificate of Education in Physics, Economics, Mathematics, and ICT. After resettling in the United States in December 2015, I achieved Microsoft Office Specialization (MOS) certification and took additional courses in customer service and accounting at Lackawanna College. I earned a four-year presidential award scholarship at the University of Scranton, graduating with a Bachelor's Degree in Political Science.From 2016 to the present, I have worked as a freelance interpreter for various companies, leveraging my fluency in seven languages. I have a deep commitment to community building and advocacy, serving as the president of the Congolese Community of Scranton since 2016. I also produce content and information for refugee communities in the U.S. and abroad.Currently, I am President of Profficially, LLC providing language access services in Swahili, Lingala, Kinyarwanda and French.