Fred Winters

Fred Winters Email and Phone Number

IT Support Manager @ Dewberry
Fairfax, Virginia
Fred Winters's Location
Washington DC-Baltimore Area, United States, United States
Fred Winters's Contact Details
About Fred Winters

Fred Winters is a IT Support Manager at Dewberry. He possess expertise in system administration, troubleshooting, project management, microsoft office, sharepoint and 24 more skills. Colleagues describe him as "I was a small part of several enterprise level initiatives and roll outs under Fred's leadership. I have not been on a more successful team to this day. All project deadlines and expectations were exceeded each and every time."

Fred Winters's Current Company Details
Dewberry

Dewberry

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IT Support Manager
Fairfax, Virginia
Website:
dewberry.com
Fred Winters Work Experience Details
  • Dewberry
    It Helpdesk Manager
    Dewberry Jul 2007 - Present
    Fairfax, Virginia, Us
    Manage day to day activities for staff of tier 1 and 2 PC Technicians in 1500+ user, 50+ location firmCoordinate with IT operations manager and team for proactive problem identification and resolution, change management, major issue escalation and troubleshootingCoordinate with facilities director and team, building system outtages, building control software, facility securityResponsible for customer satisfaction issues e.g. SLA performance, investigate and resolve customer concerns, valuate customer satisfactionStaff evaluation and mentoring, perform yearly performance evaluations and meet regularly with staff individually to discuss performance and carreer growthTeam building, meet regularly with staff to discuss ongoing unresolved or potential issues, upcoming system changes, team performance and ideas for improvementsManage software application deployments and operating system upgrade projects24X7 on call support management
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  • Dewberry
    It Asset Manager
    Dewberry Jul 2003 - Present
    Fairfax, Virginia, Us
    Responsible for acquisition, maintenance and support of all desktop, laptop and print hardwareNegotiate hardware maintenance agreementsNegotiate purchasing agreements with IT vendorsResponsible for inventory and tracking of all assetsResponsible for configurations and setup processes for all hardware assetsCoordinate equipment replacement projects
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  • Dewberry
    It Operations Manager
    Dewberry 2003 - 2007
    Fairfax, Virginia, Us
    Manage day to day activities of IT operations staff, including system engineers, admins and PC support technicians. Team building, performance evaluation and mentoring.Manage all IT support, maintenance and purchasing contractsResponsible for management of hardware and software implementation/upgrade projects
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  • Dewberry
    System Administrator
    Dewberry 1999 - 2005
    Fairfax, Virginia, Us
    Server and network administration in Windows server environmentPrinter SupportDesktop supportTroubleshooting Tier 1 support issuesServer implementation/upgrade
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  • Dewberry
    Pc Support Technician
    Dewberry 1998 - 1999
    Fairfax, Virginia, Us
    Tier 2/3 PC support in 1500+ user environmentPC troubleshootingPC deploymentNetwork troubleshootingPrinter troubleshootingApplication trainingSoftware installationRemote accessPhone systems
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Fred Winters Skills

System Administration Troubleshooting Project Management Microsoft Office Sharepoint Project Planning Desktop Computers Computer Hardware Software Documentation Management Program Management Technical Writing Strategic Planning Gis Civil Engineering Leadership Customer Service Training It Operations Enterprise Software Arcgis Team Management Land Development Microsoft Excel It Management It Service Management It Recruitment Hardware Support Hardware Installation

Frequently Asked Questions about Fred Winters

What company does Fred Winters work for?

Fred Winters works for Dewberry

What is Fred Winters's role at the current company?

Fred Winters's current role is IT Support Manager.

What is Fred Winters's email address?

Fred Winters's email address is fa****@****hoo.com

What is Fred Winters's direct phone number?

Fred Winters's direct phone number is +170384*****

What skills is Fred Winters known for?

Fred Winters has skills like System Administration, Troubleshooting, Project Management, Microsoft Office, Sharepoint, Project Planning, Desktop Computers, Computer Hardware, Software Documentation, Management, Program Management, Technical Writing.

Who are Fred Winters's colleagues?

Fred Winters's colleagues are Erin Fitzsimmons, Onid Jahjara, Tanner Boylan, David Ross, Derek Wehner, Nitin Khanna, Nadine Johnson.

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