Fred Womer Email & Phone Number

Lebanon, Pennsylvania, United States

Currently performing duties as a Desktop Support Specialist through Pomeroy, supporting Wellspan Health facilities all through York, Lancaster, and Lebanon counties in South Central Pennsylvania. Troubleshoot and repair Dell/HP Desktops and Lenovo laptops, as well as Zebra Printers. Run all ticketing and reporting tools through Remedyforce. Replace all cabling and video peripherals when required.

Camp Hill, Pa

Within Hewlett Packard Enterprise (HPE), working with the Centers for Medicare and Medicaid Services (CMS) account, develop detailed business requirements, test plans and test cases for internal technical staff. Create test data through the entering of claims and transactions in FISS (Fiscal Intermediary Standard System).As applicable, coordinate and/or attend appropriate work product reviews with the customers, other clients, and developers.Complete work activities by following FISS standards and procedures and complete requirements, documentation and testing deliverables for the quarterly release projects in a timely manner, based on the deadlines given by the project manager.

Camp Hill, Pa

Collaborates with business owners/stakeholder to understand business needs, processes project specifications, business case development, cost sheet analysis and data sources. Translates business needs into clearly defined and documented detailed, high quality requirements, functional designs, and system supplemental specifications for new applications or analyzes change requests/enhancements in existing applications. Analyzes data to determine business problem, trends, or opportunities for process improvements. Responsible for testing, and provides root cause analysis and corrective action plan. Responsible for verification that the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production. Accountable for identification, documentation, and escalation of risks, defects and issues throughout the project lifecycle. Responsible for assisting in the resolution of risks, defects and issues. For smaller projects or initiatives may be accountable for project schedule and resource allocation up to and including matrix staff. Accountable to provide project status back to the appropriate Management group or customer, staff involved in release co-coordination and/or various PMO groups.

Camp Hill, Pa

Within Highmark BlueShield, provided security administration, systems support, and analysis in both UAT and production environments, utilizing the Oracle/PeopleSoft Financial Suite.Responsible for the set-up, configuration, testing, and analysis of the following PeopleSoft Financial Security modules: Service Provider/Timesheet Input, Requisition Access, Purchase Order, General Ledger, Vendor Access, Accounts Payable, Accounts Receivable, Asset Management, and Spending Authority. Analyzed and documented various reports and business processes dealing with workflow and security access to the PeopleSoft Financial environments. Collaborated with system developers, system architects, business sponsors, project management and others using appropriate analytical testing and/or project management tools. Provided end user resolution regarding reported issues that encompass the PeopleSoft Financial applications and associated systems, while adhering to the Highmark Service Level Agreement and protocols of corporate audit policies and procedures. Gathered information, analyzed data, and developed desktop procedures/training. Interpreted system requirements using current and emerging technologies to develop and validate effective solutions.

Camp Hill, Pa

Provided Business Analyst support involving EDI/ANSI X12 testing HIPAA 5010 compliancy of the following claim types: 834/845, 837, 276/277 as well as NCPDP D.0, with Clearinghouses, Billing Services, Software Vendors and Providers for the 5010 implementation while supporting The Department of Public Welfare, Pennsylvania Medicaid/PROMISe.Responsible for all 5010 EDI testing, troubleshooting and documentation dealing with the Managed Care Organizations related to Pennsylvania Medicaid/PROMISe. Analyzed and prepared reports on all incoming 5010 registrations and test data while assisting other departments when overflow work was needed such as Provider Assistance Center and the Technical Helpdesk.

Camp Hill, Pa

Provided tier 2 help desk support, dealing with server and storage equipment manufactured by Sun Microsystems/Oracle. HP Enterprise Services is a top outsourcing resource in many areas of Information Technology and Sun Microsystems/Oracle was the active account assigned.

Associate'S Degree, Computer Systems Networking Technologies, 3.50

High School, General Studies

Activities and Societies: The Society for the Preservation and Encouragement of Barbershop Quartet Singing in America, Inc. / Barbershop.