Fred Won Email & Phone Number

Newport Beach, Ca

Gardena, Ca

Ensure all customers receive world class customer service from my team. Responsible for my store's P&L. Using my P&L identify areas of opportunities and set goals and monthly plans accordingly. Making sure my store continues to find ways to exceed weekly, monthly, quarterly, and yearly goals. Create an efficient schedule for team to meet customers' anticipation and be within payroll budget. Continue to recruit new candidate, train, and develop new and current partners. Develop current partners… Show more Ensure all customers receive world class customer service from my team. Responsible for my store's P&L. Using my P&L identify areas of opportunities and set goals and monthly plans accordingly. Making sure my store continues to find ways to exceed weekly, monthly, quarterly, and yearly goals. Create an efficient schedule for team to meet customers' anticipation and be within payroll budget. Continue to recruit new candidate, train, and develop new and current partners. Develop current partners to get ready for the next role and continue their growth within our company. Set clear specific goals and directions for my shift supervisors to communicate with partners during daily huddle. Creating the best possible experiences and beverages for our customers! Show less

Los Angeles Airport

Provide excellent customer service and ensuring each and every customer receives the best customer service possible. Make sales calls with existing business partners to develop new and efficient ways to help each other. Make sales calls with new potential business partners and accounts to show them my difference. Using P&L statement to continue to find new and creative ways to increase revenue and maximize profit. Create weekly schedules for employees. Recruit, train and develop new and current… Show more Provide excellent customer service and ensuring each and every customer receives the best customer service possible. Make sales calls with existing business partners to develop new and efficient ways to help each other. Make sales calls with new potential business partners and accounts to show them my difference. Using P&L statement to continue to find new and creative ways to increase revenue and maximize profit. Create weekly schedules for employees. Recruit, train and develop new and current employees to help them understand the business and help them succeed within the company. Continue to manage payroll to be efficient and to control expenses. Daily huddles with employees to communicate game plan and ultimately achieve daily and monthly goals. Daily sales coaching meetings to find ways to help under performer. Weekly progress meetings with employees to track current progress towards monthly goal. Show less

Greater Los Angeles Area

Managed customer relations and resolved customer concerns on a daily basis. Handled day to day operations including opening/closing. Managed branch fleet and sensitive customer/branch data. Prepared weekly sales/volume reports. Successfully trained, supervised, motivated and retained employees. Maintained and improved customer satisfaction and kept up office morale. Utilized logic and analytical skills to solve complex problems with logistic issues.

Redondo Beach, Ca

Customer relations. Tracked store’s progress and found ways to meet and exceed store quotas. Registers and processed sales and returns. Prepared store for opening and closing. Assisted with everyday operations.

Ba, Business Management

Education record