Freda Opoku Mainoo
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Freda Opoku Mainoo Email & Phone Number

Customer Experience Executive at Nyaho Medical Centre
Location: Accra, Greater Accra Region, Ghana 4 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Experience Executive
Location
Accra, Greater Accra Region, Ghana
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Who is Freda Opoku Mainoo? Overview

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Quick answer

Freda Opoku Mainoo is listed as Customer Experience Executive at Nyaho Medical Centre, a with 472 employees, based in Accra, Greater Accra Region, Ghana. AeroLeads shows a matched LinkedIn profile for Freda Opoku Mainoo.

Freda Opoku Mainoo previously worked as Customer Experience Specialist at Nyaho Medical Centre and Floor Manager at Nyaho Medical Centre. Freda Opoku Mainoo holds Bachelor Of Science - Bs, Environmental Science from University For Development Studies.

Company email context

Email format at Nyaho Medical Centre

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Nyaho Medical Centre

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Profile bio

About Freda Opoku Mainoo

I am a dynamic and dedicated Customer Service Executive with a proven track record of optimizing service delivery and elevating client satisfaction in fast-paced, high-pressure environments. With a passion for resolving complex challenges and streamlining operational processes, I specialize in delivering personalized customer experiences that build trust and loyalty. Throughout my career, I have honed my ability to lead teams, drive continuous improvement, and manage conflict resolution with empathy and efficiency. My experience at Nyaho Medical Center has equipped me with critical skills in healthcare administration, data management, and cross-functional collaboration. I thrive on turning challenges into opportunities for growth and innovation, always with the goal of enhancing service standards and operational excellence. I am excited to continue leveraging my skills and passion to contribute to organizational success and foster meaningful relationships across industries.

Current workplace

Freda Opoku Mainoo's current company

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Nyaho Medical Centre
Nyaho Medical Centre
Customer Experience Executive
Accra, Greater Accra Region, GH
Employees
472
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4 roles

Freda Opoku Mainoo work experience

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Customer Experience Specialist

Accra, Greater Accra Region, Ghana

Handle customer complaints and ensure satisfactory resolutions.Manage and streamline patient appointment scheduling to improve service efficiency.Collaborate with healthcare professionals to optimize patient flow and enhance service delivery.Compile and source data for internal reports to ensure accuracy and relevance.Oversee insurance verification, authorizations, and billing processes to improve service delivery.Engage with patients and visitors, providing first-class assistance and ensuring positive interactions.Coordinate medical appointments, tests, and procedures to ensure timely service delivery.Act as a point of contact for resolving conflicts between patients and medical staff.Manage incoming calls, offering accurate information and empathetic communication.Maintain accurate records of customer interactions and patient data to support organizational processes.

Environmental Health Officer - National Service

Kwabre East Municipal Assembly

Ashanti Region, Ghana

Sep 2018 - Aug 2019
Team & coworkers

Colleagues at Nyaho Medical Centre

Other employees you can reach at nyahomedical.com. View company contacts for 472 employees →

1 education record

Freda Opoku Mainoo education

FAQ

Frequently asked questions about Freda Opoku Mainoo

Quick answers generated from the profile data available on this page.

What company does Freda Opoku Mainoo work for?

Freda Opoku Mainoo works for Nyaho Medical Centre.

What is Freda Opoku Mainoo's role at Nyaho Medical Centre?

Freda Opoku Mainoo is listed as Customer Experience Executive at Nyaho Medical Centre.

Where is Freda Opoku Mainoo based?

Freda Opoku Mainoo is based in Accra, Greater Accra Region, Ghana while working with Nyaho Medical Centre.

What companies has Freda Opoku Mainoo worked for?

Freda Opoku Mainoo has worked for Nyaho Medical Centre and Kwabre East Municipal Assembly.

Who are Freda Opoku Mainoo's colleagues at Nyaho Medical Centre?

Freda Opoku Mainoo's colleagues at Nyaho Medical Centre include Nancy Yeboah, Ummi Larry, Doreen Owusu Akomah, Emmanuella Mensah-Quainoo, and Priscilla Johnson.

How can I contact Freda Opoku Mainoo?

You can use AeroLeads to view verified contact signals for Freda Opoku Mainoo at Nyaho Medical Centre, including work email, phone, and LinkedIn data when available.

What schools did Freda Opoku Mainoo attend?

Freda Opoku Mainoo holds Bachelor Of Science - Bs, Environmental Science from University For Development Studies.

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