• Created data feeds and main support for state government facing web application.• Rewrote and maintained helpdesk problem management system for worldwide end user printer problem resolution. Application supported workflow of 75 support personnel responding to an average of 3,000 end user problems a month. Application rewrite was responsible for a 71% increase in efficiency.• Developed and maintained Accounting Survey Database corporate application that facilitated compliance with corporate accounting regulations. Supported over 120 users.• Seven years experience as second level Helpdesk support for major technical company..• Maintained Sarbanes Oxley compliance for applications by providing supporting data to governing authority’s questionnaires.