Freddermann Munoz Email & Phone Number

Greater Los Angeles, California, United States

Manage contracts that provide the following services: community outreach, engagement and public relations, community organizing, customizable training and presentations.Manage administrative operations including contract budgeting and expense reports, event/meeting calendar, staff project assignment and completion review, website updates, and ongoing research and organization for internal business development.Provide high-level strategic counsel to all clients and prospects.Shepherd the right resources around a client challenge and provide incremental leadership as needed.Supervise staff in various capacities including outreach and engagement activities and community event opportunities.

Greater Los Angeles Area

• Implemented the Department of Health Care Services (DHCS) Coordinated Care Initiative Program by developing and executing outreach campaigns in Los Angeles, San Bernardino and Riverside Counties.• Developed partnerships with various stakeholders including health care plans, government agencies and nonprofit organizations to expand educational outreach strategies.• Organized outreach activities such as health and resource fairs, exhibits, educational workshops and presentations.• Provided English and Spanish presentations to providers, beneficiaries and advocates to increase program awareness.• Developed communication strategies to maximize program participation.

▪ Provided detailed analysis that identified and promoted the value of the members’ plan, discussed options, provided alternative plan options when appropriate and made recommendations.▪ Provided customers with counseling and recommendations for plan changes.▪ Responsible for increasing member retention by working with at-risk members.

Greater Los Angeles Area

• Monitor and influence federal, state, and local legislation for impact on Crystal Stair’s clients, programs, and service areas. • Coordinate the development of agency or program positions on key child care public policy Issues. • Write agency position papers, letters to legislators and editorials on proposed legislation or important policy issues affecting child care and families. • Represent the agency on various policy boards, committees, or commissions which develop or influence children's policy issues. • Disseminate critical legislative or policy information to all agency departments and coordinate with departments to collect information from the field. • Develop written materials on child care policy issues for distribution to Crystal Stair’s clients, the community, news media, or other children’s advocacy groups. • Participate in conceptualizing the agency's research agenda and service targets for children and families. • Coordinate with community organizing and community outreach staff to distribute information to the public. • Coordinate advocacy efforts with providers and parents.

Los Angeles, Ca

• Created and delivered press releases, media relations content, internal newsletter content, social media content, and speaking proposals.• Monitored media coverage• Managed the media database• Coordinated community events and press interviews

Greater Los Angeles Area

• Promoted membership participation by developing recruiting and retention marketing strategies that were implemented nationwide resulting in a 30% membership increase.• Promoted scholarship and employment opportunities to members by partnering with top fortune 100 companies.• Managed the registration process for premier national conferences with an attendance of 6,000 participants.• Conducted workshops at leadership conferences nationwide.• Managed the daily operations of 60 professional chapters nationwide with a total membership of 2,000members.

• Develop partnerships with businesses, non-profit agencies and community organizations.• Developed and implemented marketing strategies to increase project participation from employers, non-profit organizations and community members.• Made presentations at community meetings and businesses to promote projects.• Assessed community employment and social services needs to develop web-based applications.• Recruited local businesses to provide employment opportunities to low income residents

• Built coalitions with city departments, law enforcement agencies, businesses, non-profit and community based organizations to attain solutions to quality of life and public safety issues in Boyle Heights and surrounding area.• Planned and directed health fairs, informational and safety fairs, special projects such as Cesar Chavez beautification project, gang summit and cultural events. • Made public presentations in English and Spanish to inform local residents of services offered by the city.• Served as a liaison between the councilman’s office and the constituents of Boyle Heights.

• Managed the communication and marketing process for different departments within the organization such as, membership, outreach, volunteer relations and scholarships through effective planning and organization of multiple projects. • Successfully met the demands of multiple managers in a fast paced environment and handled multiple marketing projects with strict deadlines. • Worked directly with marketing managers, graphic designers and copywriters to carry out the marketing and advertising needs of the organization.

Master Of Public Administration - Mpa

B.A, Political Science/International Dev. Studies