Freddie Correa Email & Phone Number

Rockford, Illinois Area

• Increased sales through increased agent count from 89 to 105, increasing the diversity mix and different levels of experience on the team.• Achieved a higher level of education through the use of tools such the 411 Weekly Planning, 1-3-5 Annual Planning, and classes such as Bold, Financials, Career Visioning, 30-60-90 Results, and Success Through Others.• Cultivated key partnerships, marketing strategies, and sales initiatives including developing strong relationships with local lenders such as Envoy Mortgage, Alpine Bank, Midland Bank.• Oversaw day-to-day operation of the Market Center.• Served as a proven team leader or supervisor, applying in-depth knowledge of performance metrics.• Used team building activities to cultivate a company culture that values open communication.• Coached and motivated team members by setting clear goals, delegating tasks, establishing deadlines, communicating progress, and evaluating performance metrics.• Identified training opportunities, encouraged continuous development, and rewarded high performance.• Listened to team member feedback and resolved any issues or conflicts as necessary.• Demonstrated effective leadership, decision-making skills, organization, and time-management.

Chesapeake, Va

• Spearheaded numerous widely successful new store openings, exceeding sales and profit goals by up to 4% and 6%, respectively, on an annual basis for several years.• Elevated stores to a regional #1 sales ranking in 2016, setting new area store year-end sales record of $110M.• Tied for #1 of 58 stores for lowest shrink in 2008, and earned the same #1 ranking in 2007 out of 50 stores.• Launched award-winning loss prevention programs that successfully deterring theft company-wide.• Managed a $110M big-box location with a personnel roster in excess of 800 employees.• Recruited to launch and supervise the daily operations for Dollar Tree stores in Illinois, Wisconsin, and Chicago following superior-rated performance as District Manager in the #1-ranked district in the Midwest.• Recognized as a primary trainer and motivational manager for developing middle management. • Developed many entry-level associates to store managers and other leadership positions across the district and region.• Executed corporate promotions and policies, including sound merchandising and loss control strategies.• Delivered consistent customer satisfaction, associate productivity, and exemplary P&L results.

Chesapeake, Va

Rockford, Illinois Area

• Managed a $27M big-box location with a personnel roster in excess of 150 employees.• with the highest shrink in region) to #2 in sales, #1 in Customer Satisfaction, with the third-lowest in shrink.• Achieved #1 District Sales in 2015, and worked in conjunction with the District Manager to set a companywide record of regional single-year sales growth of +5.• Promoted to Area Manager after repeated recognition for developing store managers in the field.• Provided strategic, operational and fiscal leadership, overhauling systems and implementing programs.• Cultivated an integrous, customer-centric brand that emphasizes service standards in all assigned locations.• Corrected issues such as internal theft, lagging customer service, poor morale, and turnover.

Rockford, Illinois Area

Rockford, Illinois Area

• Recruited to complete the store manager trainee program after being recognized for outstanding results in elevating sales, margins, staff retention and customer satisfaction, some by as much 45%.• Oversaw multi-unit departments consisting of a full line bakery commissary that supplied all departments.• Coordinated with third-party vendors to purchase liquor.• Reversed downward trending stores by overhauling processes, training programs, and personnel.• Corrected issues such as internal theft, lagging customer service, and poor morale.

Rockford, Illinois Area

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration And Management, General

Associate Of Arts - Aa, Business Administration And Management, General