Freddie Harrison Email and Phone Number

Conducting in-person or virtual consultations to assess customer needs and offer suitable telecommunications products and services (e.g., security, fiber internet, mobile plans, business communications). • Explaining technical details of services, including installation, pricing plans, and the benefits of different telecommunications solutions. • Preparing and delivering customized quotes and proposals, addressing both residential and business clients’ specific requirements. • Handling contract negotiations, ensuring customers understand terms, services, and billing, while securing long-term agreements. • Managing a sales pipeline, following up on leads, tracking progress, and closing sales within set timelines. • Coordinating installation and service setup, working with technical teams to ensure smooth delivery and setup for customers. • Providing post-sale customer support, addressing any issues with services, troubleshooting, and ensuring satisfaction with the product. • Promoting bundles, upgrades, or additional services such as cloud storage, VoIP, or solutions to expand revenue. • Gathering customer feedback and seeking referrals to generate new sales opportunities and strengthen customer loyalty.Provided hands on coaching and role-playing scenarios to be a confidence improve communication skills and drive consistent sales performanceTrained team members to effectively sell telecommunication products and services by teaching consultative sales techniques and product knowledge and CRM management

• Provide strategic tax planning and advisory services to minimize liabilities and ensure compliance for businesses and individuals. • Prepare and file accurate federal, state, and local tax returns while reviewing complex tax documents for accuracy. • Act as the primary client contact, offering proactive advice and addressing tax-related concerns throughout the year. • Manage tax compliance risks, identify potential issues, and implement solutions to avoid penalties and audits. • Conduct in-depth research on complex tax issues, staying updated on evolving tax laws, and providing tailored recommendations. • Represent clients during IRS or state audits by handling documentation, correspondence, and negotiating settlements. • Assist businesses with financial reporting requirements, such as deferred taxes and tax provision calculations. • Maintain organized records of tax filings, correspondence, and supporting documentation to ensure accountability. • Mentor junior tax consultants, oversee their work, and ensure the accuracy and quality of deliverables. • Develop customized tax strategies for specialized needs, estate planning, and mergers and acquisitions, while identifying opportunities to expand client relationships.

Responsible for selling the company’s G/O Digital Solutions Suite into the local SMB market. That includes SEO, PPC, SEM, Daily Deals, E-mail Marketing, Mobile Marketing, Social Media, Web Dev, and Retargeting.Our digital marketing solutions help SMB’s to, a), drive better overall sales and marketing intelligence/insight into their businesses; b), acquire more new customers, c), retain more existing customer relationships; d) expand their revenues with existing customers, e), drive new revenue streams through better execution of their marketing & lead generation campaigns and programs; and take marketing operational costs out of their business, thus, driving better marketing ROI.

Identify and analyze client needs through consultation. Actively and consistently support all efforts to simplify and enhance the customer experience. Meet established objectives relative to increased sales, yield, completion rates in assigned territories. Maintain a well-informed knowledge base of competitors' activity throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions

Specialized Sales Skills • Consultative Selling: Identifying client needs and presenting tailored security solutions to meet their specific requirements. • Technical Knowledge: Understanding and effectively explaining the features and benefits of security systems, including alarms, cameras, smart locks, and monitoring services. • Client Relationship Management: Building trust and long-term relationships by demonstrating expertise and reliability. • Problem-Solving: Addressing client concerns or objections with customized solutions and reassuring them about product reliability. • Upselling and Cross-Selling: Identifying opportunities to offer additional services, such as video monitoring or maintenance packages, to enhance customer value. • Negotiation: Working with clients to secure favorable agreements while meeting sales targets. • Territory Management: Planning and organizing outreach to residential and commercial prospects within assigned areas. • Presentation

• Consultative Selling: Identifying customer needs and recommending tailored telecommunications solutions, such as internet, phone, and data services, based on their specific requirements. • Technical Knowledge: Understanding the features and benefits of various telecommunications products, including internet packages, VoIP systems, wireless solutions, and mobile services. • Client Relationship Management: Building long-lasting relationships by offering ongoing support, understanding client needs, and ensuring satisfaction with services. • Problem-Solving: Addressing client concerns with customized solutions and ensuring seamless service integration for both residential and business customers. • Upselling and Cross-Selling: Proactively offering additional services or upgraded plans (e.g., higher bandwidth, mobile bundles) to increase value and meet customer needs. • Territory Management: Strategically targeting specific geographical regions or customer segments for outreach to generate new leads and business. • Presentation