AeroLeads people directory · profile
Freddie Hicks Email & Phone Number
IT Security and Operations Manager
at
ESKOLA Roofing & Waterproofing
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 100%
Current company
Role
IT Security and Operations Manager
Location
Greenville, South Carolina, United States
Who is Freddie Hicks? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Freddie Hicks is listed as IT Security and Operations Manager at ESKOLA Roofing & Waterproofing, based in Greenville, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Freddie Hicks.
Freddie Hicks previously worked as IT Operations Manager at Pet Supplies Plus and IT Operations Supervisor at Pet Supplies Plus. Freddie Hicks holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
Company email context
Email format at ESKOLA Roofing & Waterproofing
This section adds company-level context without repeating Freddie Hicks's masked contact details.
ESKOLA Roofing & Waterproofing
Review company-level records connected to Freddie Hicks before choosing the right outreach path.
Profile bio
About Freddie Hicks
I am passionate about leveraging technology to streamline distribution processes and enhance operational efficiency. In my role as an IT Manager for a Distribution Company, I am constantly seeking ways to integrate innovative solutions into our operations, whether it's optimizing inventory management through advanced software or implementing cybersecurity measures to protect sensitive data.With years of experience in IT Operations within the distribution industry, I have honed my skills in IT infrastructure management, software implementation, and Identity Access Management . I also possess strong leadership and project management capabilities, which are crucial in overseeing technology initiatives that drive our company's success in a competitive market.
Listed skills include Leadership, Domain Name System, Windows Server, Salesforce.Com, and 38 others.
Current workplace
Freddie Hicks's current company
Company context helps verify the profile and gives searchers a useful next step.
5 roles
Freddie Hicks work experience
A career timeline built from the work history available for this profile.
It Operations Manager
- Oversaw IT operations and training, optimizing network and system performance.
- Deployed 1,000+ Zebra TC56 RF devices and peripherals using Google Zero-Touch and QR imaging.
- Designed IDFs with APC UPS backups, patch panels, and Cisco Meraki switches.
- Configured Meraki MR46E/MR44 access points with 802.11ax Wi-Fi for production and office areas.
- Segmented network traffic with SSIDs for guest access, RF units, and end-user devices.
- Delivered Tier 4/SME-level support, including for C-suite executives, resolving critical issues.
Apr 2023 - Oct 2023
It Operations Supervisor
- Spearheaded IT infrastructure planning for a 370,000 sqft facility, ensuring seamless deployment and integration.
- Managed AD accounts for 500+ end users, assigning E1/E5 licenses and data access based on role requirements.
- Streamlined PC imaging via PXE boot, cutting deployment time by 50% and standardizing domain integration.
- Developed SOPs for IT operations, Tier 1/2 troubleshooting, and production tasks (slotting, shipping, receiving).
- Administered Gallagher badge access system, managing badge creation, access rights, and integration with the March security system for video cross-referencing.
- Set up PLC systems for the MOD conveyor system, installing fiber, Cat6e cabling, and a speaker system.
Jan 2023 - Apr 2023
Software Technician Iii
- Performed database sweeps and cleanups to optimize performance and ensure smooth client operations.
- Used snapshot tools for secure remote server access, enabling quick rollbacks during maintenance.
- Executed critical system updates in production environments with minimal disruption to clients.
- Resolved technical issues across systems, applications, and hardware, minimizing user downtime.
- Documented support interactions and solutions to enhance team knowledge-sharing and efficiency.
- Provided advanced troubleshooting for software, hardware, and networks, ensuring seamless user experiences.
Jun 2021 - Apr 2022
Problem Solver
- Diagnosed and resolved hardware/software issues across desktops, printers, and sorters, minimizing downtime.
- Applied software patches and upgrades to mitigate vulnerabilities and ensure system security.
- Streamlined repair processes, improving response times and team efficiency.
- Troubleshoot complex systems, resolving root issues and optimizing overall performance.
- Maintained and repaired Zebra printers, thin clients, scanners, and handheld terminals to ensure reliability.
Aug 2019 - Jul 2021
1 education record
Freddie Hicks education
FAQ
Frequently asked questions about Freddie Hicks
Quick answers generated from the profile data available on this page.
What company does Freddie Hicks work for?
Freddie Hicks works for ESKOLA Roofing & Waterproofing.
What is Freddie Hicks's role at ESKOLA Roofing & Waterproofing?
Freddie Hicks is listed as IT Security and Operations Manager at ESKOLA Roofing & Waterproofing.
Where is Freddie Hicks based?
Freddie Hicks is based in Greenville, South Carolina, United States while working with ESKOLA Roofing & Waterproofing.
What companies has Freddie Hicks worked for?
Freddie Hicks has worked for Eskola Roofing & Waterproofing, Pet Supplies Plus, Henry Schein One, and Amazon.
How can I contact Freddie Hicks?
You can use AeroLeads to view verified contact signals for Freddie Hicks at ESKOLA Roofing & Waterproofing, including work email, phone, and LinkedIn data when available.
What schools did Freddie Hicks attend?
Freddie Hicks holds Bachelor Of Science - Bs, Cybersecurity And Information Assurance from Western Governors University.
What skills is Freddie Hicks known for?
Freddie Hicks is listed with skills including Leadership, Domain Name System, Windows Server, Salesforce.Com, Active Directory, Cybersecurity, Windows, and It Audit.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Freddie Hicks you were looking for.
View similar profiles
