• Attending initial sales meetings and meeting the client.• Determining a client's business requirements.• Builds business by identifying and selling prospects; maintaining relationships with clients.• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.• Sells products by establishing contact and developing relationships with prospects; recommending solutions.• Maintains relationships with clients by providing support, information, and guidance.

• To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution.• Work with Product Management to feedback on issues with current products and provide input around new products. • Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities.• Build technical relationship with prospects or existing customers.• Product presentation/demonstration • Support with technical qualification • Provide answers to (technical) questions in a Request for Information or a Request for Proposal• Build custom demo’s • Deliver Proof of Concepts• Support customer events• Provide any technical input needed for proposals• Compare Information Builders product offering with product from other vendors from a technical point of view.

•Perform product orientation & training to the retailers, sales representative & customers.•Provide support to the Store owner & sales representative, as needed.•Plan and evaluate marketing events•Develop and implement marketing campaigns.•Work with Product Management to implement product marketing strategies.•Responsible for selling Personal System Group products to retail channels such as: consumer electronics stores, mass merchandisers, retail stores.• Represent the company to the Reseller/Channel, and the Reseller/Channel to the company, in all sales oriented activities – including marketing, advertising, sales, promotions, training, etc.• Establishment of a professional working relationship (up to the executive level) with the client, and develop a core understanding of the unique business needs of the client within their area of specialty.

• Answers inquiries and demonstrates the use of the products and services to the customers including trouble-Shooting, Software, and Hardware Issues.• Responsible for selling products and services to the customers (desktop Pc’s, laptops and other computer accessories/peripherals).• Operating System Installation and Upgrades: Installing licensed software like Windows XP (Home and Professional), Windows Vista (Starter, Home Basic, Home Premium, Professional and Ultimate) and Windows 7(Starter, Home Basic, Home Premium, Professional and Ultimate) • Software Installation and Upgrades– All applications of: MS Office, Virus scanners (Norton, Avira, McAfee, Kaspersky and more) other basic computer software except pirated software.• Hardware Installation, maintenance and Upgrades: Motherboards, Processors, RAM, Graphics cards, Sound cards, and hard disk.• Installing wired/wireless router and wired/wireless printer for PC’s and Laptops.• Data Back-up and Recovery: Restore data, OS, files, images, documents, drivers, and configurations.• Familiar with Intel, Celeron, Intel Dual Core, Intel Core 2 Duo, Core 2 Quad Core.• Responsible for troubleshooting of system within guarantee period• Installed and Configured desktop PC's, determined hardware/software problems, troubleshoot connectivity problems, and make sure user fulfilment.• Determined user specifications for hardware and software and perform purchasing of hardware and software to meet the user’s needs.