Led strategic projects and agile teams, achieving successful outcomes in:+ Systems Integration: Directed the implementation of advanced API management platforms, API gateways, containers, and microservices, as well as CI/CD platforms, optimizing processes and ensuring operational efficiency for high-profile clients such as Telefónica, Sura AFP Integra, Caja Arequipa, and Banco Ripley.+ Data Management and Analytics: Led the creation and implementation of data warehousing… Show more Led strategic projects and agile teams, achieving successful outcomes in:+ Systems Integration: Directed the implementation of advanced API management platforms, API gateways, containers, and microservices, as well as CI/CD platforms, optimizing processes and ensuring operational efficiency for high-profile clients such as Telefónica, Sura AFP Integra, Caja Arequipa, and Banco Ripley.+ Data Management and Analytics: Led the creation and implementation of data warehousing solutions, ETL processes, dashboard construction, data governance implementation, and data platform management. These actions enabled clients such as Caja Arequipa and Sura AFP Integra to make data-driven decisions based on accurate and timely information.+ Process Automation: Headed the implementation of a BPM claims management system for Rímac Seguros, optimizing processes, improving service quality, and generating significant resource savings.+ Course Instruction: Delivered courses on "Scrum Fundamentals" and "Using Jira and Trello for Task Management," aimed at internal teams as preparation for agile projects. Show less

Led the comprehensive management of the company in the workplace health and wellness sector, covering: + Strategic planning and KPI-based management, from initial conceptualization to daily operations.+ Leadership of a motivated multidisciplinary team of professionals to achieve company objectives.+ Utilization of technological tools for agile business management (Trello, Bizagi, WordPress, etc.).+ Risk management and effective and timely resolution of operational and… Show more Led the comprehensive management of the company in the workplace health and wellness sector, covering: + Strategic planning and KPI-based management, from initial conceptualization to daily operations.+ Leadership of a motivated multidisciplinary team of professionals to achieve company objectives.+ Utilization of technological tools for agile business management (Trello, Bizagi, WordPress, etc.).+ Risk management and effective and timely resolution of operational and business issues.+ Management of business relationships and service contract negotiations. Show less

Conducted thorough diagnostics and implemented significant improvements in processes and systems for prominent clients such as Agrícola Chapi, and Grupo Gloria, optimizing their operational and technological efficiency.

Conducted analysis and improvement of processes and led the implementation of web services and the business rules engine for the Seguros La Positiva web portal, reducing business response times. Managed a team of up to 6 people, ensuring the on-time and high-quality delivery of the project.

Designed processes, policies, and procedures, and implemented BPM applications in organizations such as TEC de Monterrey (Mexico) and Banco del Pacífico (Ecuador).

Managed process automation projects for Interbank and COES, optimizing response times and service quality. Led teams of up to 5 people, ensuring the efficiency and success of each project.

Designed processes, policies, and procedures, and implemented BPM applications in organizations such as Financiera Independencia (Mexico), and Grupo Gloria (Peru).

Conducted thorough diagnostics and implemented significant improvements in processes and systems for prominent clients such as Alicorp and PROTISA, optimizing their operational and technological efficiency.

Analyzed and optimized current account management processes, and implemented BPM applications, managing projects with external vendors.

Conducted assessments and implemented significant improvements in technological support for the operational processes of clients such as Agrícola Chapi, Minera Yanacocha, and Firth.