• Outside Sale Professional using various techniques to generate leads • Create and gather requirements from customers • From begin to end, manage project and sub contractors • Manage project budget and materials reducing unnecessary cost and waste • Provide unmatched customer services and ensure work meets customer's satisfaction

• Direct software design and development while remaining focused on end user experience• Collaborate closely with other team members to plan, design and develop robust solutions• Interface with business analysts, developers and technical support to determine optimal specifications• Stakeholder management with internal groups and third party suppliers with respect to product development• Facilitate, develop, review and edit all launch readiness related deliverables• Oversee product development as subject matter expert in requirement elicitation • Validation of both acceptance criteria and functionality of the end-product• Analyze the existing system solutions and highlight areas of improvement• Triage identified product defects recommending solutions to appropriate stakeholders• Develop process flows and documentation to streamline and implement new applications• Create business requirement documentation• Team up with project management to ensure deliverables and milestones are timely met

• Oversee a strong team of six mobility engineers • Concentration on management for all mobility and wireless services working closely with Vendors including AT&T, Verizon, Sprint, SOTI Mobile, GeoTab, etc. • Conducting quarterly review of services utilized for negotiations of services rates• Ensure terms and SLAs were met and leveraged for corporate favor• Hardware asset management and equipment procurement• Utilized Asset Management systems for all global reporting• Negotiated and facilitate bulk purchases of hardware for field engineering and project implementations• Manage mobility solutions and processes for operational efficiency• Focused in Mobile Device Management application administration• Internal customer support working directly with end-users for equipment setup and application installation• Second tier technical support for mobile field applications assisting developers with problem resolution and production updates