Freddy Rojas Email & Phone Number

Mclean, VA, US

• Initiated and executed 380+ weekly quality audits, ensuring precise process monitoring via the quality evaluation management system for the IRS and various entities.
• Spearheaded the identification and reporting of 15+ fraudulent activities, showcasing a keen eye for detail.
• Attending Desatisfaction Tickets (DSAT).
• Effectively employed JIRA, Zendesk, and Confluence for streamlined project tracking and collaboration, resulting in timely resolutions and improved teamwork.

Mclean, VA, US

• Developed and executed Test Matrix and Test Cases for Marketplace web, browser extensions, and mobile applications.
• Utilized JIRA, Confluence, Sentry, GitHub, and Harness for productivity, collaboration, and error tracking.
• Conducted exploratory testing for Marketplace applications and browser extensions.
• Collaborated with QA and software engineers in an agile environment.
• Prioritized tasks effectively to address challenges like limited testing environments and short time schedules.

Mclean, VA, US

• Trusted referee Spanish sessions of more than 35 members to verify their identity per day.
• Detection and reporting fraudulent sessions and documents.

Mclean, VA, US

• Participate in ID.me secure digital identity network with more than 100 million members with over 80,000 new subscribers joining daily. Review documents of more than 300 members to verify their identity per day.
• Employee of the month of February 2022. Awarded for reaching 50,000 documents reviewed. (The first group to reach the mark in the company)

Tampa, Florida, US

+630 hours of hands-on course material, with 1:1 industry expert mentor oversight. Mastered skills in React.js front-end web development, Python/Flask and Node.js/Express back-end web development, PostgreSQL databases, and data structures and algorithms.

Falls Church, Virginia, US

• Providing face-to-face classroom assistance, I offer vital technical support to 50+ teachers and 300+ students weekly.
• Expertly troubleshoot and guide through 200+ specific tasks, ensuring flawless technology utilization.
• Proficiently configure and manage in-classroom tech, encompassing learning platforms, tools, and specialized software, significantly enhancing the educational journey.

• Initiated and steered a freelance venture, realizing an impressive 150% boost in revenue.
• Led SMB tech support with 95% satisfaction.
• Grew online followers by 300% for heightened community engagement.
• Developed impactful websites using JavaScript, HTML5, CSS3, Bootstrap,WordPress, and Joomla, cutting bounce rates by 40% and boosting conversion rates by 25%, and conducted front-end testing with Selenium IDE and.

• Engineered and integrated 4GL, PHP, JavaScript backend modules for Netbank. Improved performance with EJB and Spring Boot, enhancing response time by 25%.
• Led efficient Scrum/Agile projects via GitLab and Maven, accelerating project delivery by 15%. Ensured 99.9% reliability in RESTful interactions through rigorous API testing, JSON, and XML.
• Elevated user engagement with CSS and React JS, achieving a 30% increase, in the unit and manual testing. Integrated Java for backend development to enhance the performance and reliability of the RESTful services.

• Launched IT & Communications compliance, achieving 80% implementation.
• Configured Linux-based service servers for internal and external use.
• Revamped web tech stack, yielding 30% faster load times, 20% better mobile responsiveness, and 15% higher user engagement.
• Managed technical, operational, and administrative aspects, surpassing goals by 15%.
• Enhanced data security, reducing breaches by 90%, and ensured 99.99% availability with automated backup and failover servers.
• Automated production for seamless daily operations of 800+ units, boosting productivity by 40%.

• Improved LAN performance for CRM systems, enhancing operational efficiency and user experience.
• Utilized TeamViewer for remote server configurations.

Durham, NC, US

• Resolved PM2.x bugs reports, achieving 100% quality assurance as a PM3 backend developer using PHP and MySQL.
• Conducted API/Web Service testing with RESTClient and Postman, ensuring 98% endpoint functionality.
• Implemented unit tests, reducing code deployment errors by 90%.
• Managed projects with Scrum/Agile, achieving 100% on-time milestones.

• Managed the State Contracting System in Oracle DB, PHP, with approximately 450 public entities that reported their contracts.
• Developed accounting and reporting modules of the Public Management system SIGEP Oracle DB, ADF-JDeveloper, Jasper Reports entering the production environment.
• Implemented websites for the vice ministry with UI / UX Technologies HTML, CSS, JavaScript, PHP, improving the obtaining of information for end-users.

• Developed the first Virtual Campus SAEJEE in MySQL, PHP releasing the platform, obtaining approximately 30 new educational partner monthly users.
• Investigated new technologies for e-learning by promoting Moodle, which later became the migration of the entire system.

Software Engineering Bootcamp

Master'S Degree, Gestión De Proyectos

Diplomado En Gestión De Seguridad De Información

Licenciatura En Ingeniería De Sistemas, Ingeniería De Sistemas